Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely ladies really helpful, fantastic service. Definitely recommend Thank you”

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Posted 4 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

Posted 4 years ago

“Very good experience. Staff warm and welcoming. Service exceptional. All staff are very knowledgeable and very helpful. Staff make you feel comfortable without any pressure.”

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Posted 4 years ago

Hi Abid, thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

Posted 4 years ago

“I have been a customer for roughly 20 years and would never go elsewhere.Their customer care is excellent.The service is excellent and they are true professionals.”

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Posted 4 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Excellent customer service. As soon as i walked in the door i felt a valued customer. Staff very helpful friendly yet professional. Very happy with product and service.”

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Posted 4 years ago

Hi Jenny, thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

Posted 4 years ago

“Very good service well looked after by store manager Emma...will definately be returning”

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Posted 4 years ago

Hi Dave, thank you for your wonderful review! We look forward to assisting you again in future.

Posted 4 years ago

“All staff were very polite, helpful and very efficient.”

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Posted 4 years ago

Thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Excellent, professional, warm, personable staff”

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Posted 4 years ago

Thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Prompt appointment and using Covid guidelines . Very helpful staff”

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Posted 4 years ago

Hi Jane, thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Professional honest friendly deal with any problems”

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Posted 4 years ago

Hi June, thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Very pleasant and attentive staff”

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Posted 4 years ago

Hi John, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“I recently visited the Penistone branch for a sight test. The whole experience was very good. You felt secure and protected with Covid 19.”

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(Penistone) - Posted 4 years ago

Hi Ruth, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Well taken care of ,polite staff very professional x”

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Posted 4 years ago

Thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Excellent, professional, warm, personable staff”

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Posted 4 years ago

Thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Very pleased with the service by the very charmingg ladies who dealt with me. This included my return to have a reassesment of of my reading needs. This was dealt with in a kindly manner, reassuring me of Scrivens policy of getting things right. So overhaul top marks. I regret without making a complaint that, reading is still my problem but i fear it is my deteriating eyesight, and not the glasses. Maybe an adjustment would mend it but, that action will not be possible.”

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Posted 4 years ago

Hi James, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“The staff were helpful, efficient, obliging, and courteous, thank you.”

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Posted 4 years ago

Thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Excellent friendly professional service. Made to feel comfortable given that a pandemic is raging throughout the country.”

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Posted 4 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“It was excellent service and a thorough assessment.”

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Posted 4 years ago

Hi Tony, thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Excellent customer service for both me and my daughter. All of the staff made us feel at ease and were very welcoming”

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Posted 4 years ago

Hi Lisa, thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

“Excellent hearing test, very friendly staff felt very comfortable and confident with them. After care has also been very good.”

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Posted 4 years ago

Thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Looked after me exceptionally well in sorting out my change of vision so sight, with glasses, sunglasses and contact lenses for all occasions.”

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Posted 4 years ago

Hi Janet, thank you for the excellent review! We're so happy that your visit went so smoothly.

Posted 4 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews