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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 6,061 Reviews
87 %
of reviewers recommend Scrivens Opticians & Hearing Care

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous
Anonymous  // 01/01/2019
Brilliant ladies and very good at their jobs! Friendly and your never rushed! The best eye care the lady was excellent 😃
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Posted 1 year ago
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Posted 1 year ago
I have been going to coronation square, Edinburgh place for years, the staff are all lovely, Gennaro the manager and Theresa and Charlene are lovely staff, very helpful and knowledgeable and they listen to what you need and give you the best service, Mo the optometrist is very very good at his job and such a lovely person, definitely deserves 5 stars.
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(Cheltenham) - Posted 1 year ago
Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.
Posted 1 year ago
I have been to this shop for two pairs of glasses at two different times I have found the staff to be very helpful the glasses are of a very high standard even if you get the lowest price frames I feel specsavers could learn a lot from them with the Custer care and lens Quality thank you
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Posted 1 year ago
Thank you for the excellent review! We’re so happy that your visit went so smoothly.
Posted 1 year ago
Very helpful attentive and friendly!!
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Posted 1 year ago
Thank you for taking the time to leave us such a nice review!
Posted 1 year ago
My first eye test i quite a few years ,booked on line and got in the next day.the service in the shop was very friendly and the eye test was done very professionally .
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Posted 1 year ago
Thank you so much for your review! We really do appreciate you taking the time to share your experience.
Posted 1 year ago
Very friendly took there time with my eye test
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Posted 1 year ago
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Posted 1 year ago
Professional and friendly service as always
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Posted 1 year ago
Thank you for your wonderful review!
Posted 1 year ago
Efficient, on time, helpful & polite - what more can you want?
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Posted 1 year ago
Thank you for the excellent review! We’re so happy that your visit went so smoothly.
Posted 1 year ago
I made an error with my appointment, and the staff were amazing at sorting out a new appointment (and apologised even though it was my error!). New appointment occurred, quick, friendly and efficient. New glasses bought and service was excellent.
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Posted 1 year ago
Thank you for taking the time to leave us such a nice review!
Posted 1 year ago
Burslem's Scrivens is always a pleasure to visit. Very jolly and informative staff. No sense of being hurried along. I am always pleased with my new spectacles and equally pleased to hear that I don't (yet) need a pair for driving.
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(Burslem) - Posted 1 year ago
Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Burslem.
Posted 1 year ago
It was the first time I had used Scrivens. The young lady Optician was very thorough in my eye test and took the time to explain matters to me. The range and price of spectacle frames was excellent. The attention from all the staff was first class.
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Posted 1 year ago
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Posted 1 year ago
Fantastic service at St Ives Cambs branch, nothing was too much trouble to explain things. Very helpful with helping choose frames and not pushy at all. Would highly recommend Scrivens.
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(St Ives) - Posted 1 year ago
Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.
Posted 1 year ago
Very good service from entering the Oldbury branch right up till leaving Staff in branch answered questions through out very informative on what to expect through out
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(Oldbury) - Posted 1 year ago
Thank you for the excellent review! We’re so happy that your visit went so smoothly.
Posted 1 year ago
Amazing branch, so friendly and helpful. Dipesh is the best manager going. Nothing is too much trouble. Can't recommend this test centre enough.
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Posted 1 year ago
Thank you for taking the time to leave us such a nice review!
Posted 1 year ago
Put off having hearing aids for quite a long time until I felt I really needed them. It has been quite a transformation The audiologist at the Hedge End branch was friendly and professional and put me at my ease throughout the session.
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Posted 1 year ago
Thank you for taking the time to leave us such a nice review!
Posted 1 year ago
Marvelous service. A particular mention of Mrs Nagini Cambampaty.
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Posted 1 year ago
Thank you for the kind words!
Posted 1 year ago
This was my first time using Scrivens, and I can honestly say that the team at the North Finchley branch is incredibly friendly and knowledgeable. Stephen, Samantha, and Darren were incredibly welcoming and provided me with excellent guidance throughout the process.
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Posted 1 year ago
Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future.
Posted 1 year ago
I had the best experience ever the staff were lovely.I couldn’t have been better looked after.thank you so very much
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Posted 1 year ago
Thank you for taking the time to leave us such a nice review!
Posted 1 year ago
Kind, knowledgable attentive and skilled staff. Service was very efficient and fully explained at each step of the Eye and Hearing test and positive unpushy advice given regarding prescription and requirements going forward.
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Posted 1 year ago
Thanks for the excellent review!
Posted 1 year ago
Great customer service, fast turnaround on my 2 pairs of glasses. Thoroughly recommend the Rugby Branch of Scrivens great service from start to finish. Definitely my New go to opticians .
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Posted 1 year ago
Thank you for the kind words! We’re so happy your visit at Rugby went so smoothly!
Posted 1 year ago
Scrivens Opticians & Hearing Care is rated 4.5 based on 6,061 reviews