Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

Metrics

Info

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

Visit Website

Phone:

0121 456 8700

Write Your review

Tell us how Scrivens Opticians & Hearing Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recent appointments for myself and my son for glasses and contact lenses. Easy to get an appointment, very helpful staff and a professional service all round.”

Helpful Report

Posted 5 years ago

Hi Helen, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“As usual excellent service, nothing too much trouble and very well managed in the current unusual circumstances”

Helpful Report

Posted 5 years ago

Hi Paul, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“Excellent Optometrist, very professional. Very good test experience. Once again frustrated and disappointed by poor service and very delayed delivery of glasses.”

Helpful Report

Posted 5 years ago

Thank you for posting your review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could email customercare@scrivens.com we will look into this for you.

Posted 5 years ago

“Excellent Optometrist and excellent test experience, but once again disappointed and frustrated by poor service and very delayed delivery of glasses.”

Helpful Report

Posted 5 years ago

“Very satisfactory in every way.”

Helpful Report

Posted 5 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“I received hearing aid batteries even though not requested which was very Generous. Thank you.”

Helpful Report

Posted 5 years ago

Hi Madeleine, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“I received hearing aid batteries even though not requested which was very Generous. Thank you.”

Helpful Report

Posted 5 years ago

“As always with the virus about feel very safe with what plans you have in place along with hearing test and eye testing”

Helpful Report

Posted 5 years ago

Hi Graham, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“They are all very helpful in this shop. Take them box of sweets Christmas to show appreciation.”

Helpful Report

Posted 5 years ago

Hi Joan, thank you for the kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“My eye test was very thorough the atmosphere was very gd staff very pleasant & helpful mary”

Helpful Report

Posted 5 years ago

Hi Val, thank you for the kind words! We’re so happy your visit went so smoothly.

Posted 5 years ago

“I had my aftercare for my contact lenses today and Adrian was very helpful and friendly. 10/10”

Helpful Report

Posted 5 years ago

Hi Sophia, thank you for the excellent review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Very satisfied”

Helpful Report

Posted 5 years ago

Hi Lewis, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very thorough process for choosing glasses. Only issue was not full info given on UV reactive lenses, leading to a wrong decision to have them. Returned to branch and could not have had better service. Manager and other staff listened, accepted mistake and replacing glasses at no cost to me. Excellent.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“very friendly staff”

Helpful Report

Posted 5 years ago

Hi Georgeta, Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“After dissatisfaction with another eye test, I decided on a second opinion at Scrivens. Good comprehensive test and very happy with general service of staff.”

Helpful Report

Posted 5 years ago

Hi John, Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“I was very pleased with help I received when getting new glasses.Still getting used to them.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“My whole experience at Scrivens Opticians, Chesterfield has been brilliant from having my eye and hearing tests to choosing, buying and having my new glasses fitted. The staff customer care is absolutely the best I’ve ever seen and received. Tracey Jackson and her team really look after their customers and their needs. I highly recommend Scrivens Opticians, they really are the best around!”

Helpful Report

Posted 5 years ago

Hi Di, thank you for the kind words! We’re so happy your visit at Chesterfield went so smoothly. We’ll pass your comments onto the branch.

Posted 5 years ago

“My husband and I went to Scrivens opticians. Would feel that our eyes matter most. (As a family we always goes to Boots and always felt the services is more focus on what they can sells not in eyes health). Very Kind/friendly optometrist and helpful assistant. I am very happy with our glasses. Now we know where to go yearly. Highly recommended this Optician.”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses and we look forward to assisting you again in future.

Posted 5 years ago

“The staff of Fantastic in there. I go out of the way helping and I thank them very much thank you”

Helpful Report

Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews