Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,479 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,479 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 30th April 2025

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used this site before, very pleased with my order, quite delivery, good quality”

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for your amazing 5* review! We’re so happy to hear that you had a great experience ordering from us for the first time. It's wonderful to know that you were pleased with the quality of your order and the quiet delivery. We look forward to serving you again at Scandiborn soon! Best wishes, Keeley

Posted 4 months ago

“Excellent range of products, good quality and fast delivery service.”

Helpful Report

Posted 4 months ago

Hi Camila, Thank you for your fantastic 5* review! We're delighted to hear that you appreciate our excellent range of products and the quality we strive to maintain. It's great to know that our fast delivery service met your expectations too! We look forward to welcoming you back to Scandiborn for more wonderful finds soon. Best wishes, Keeley

Posted 4 months ago

“Very poor experience. The Scandiborn payment system incorrectly listed my address details causing payments to fail. Initial contact with customer service was sympathetic with an apology issued for the problem. Then when trying further purchase attempts the attitude changed, and I was told the issue was down to my payment provider, who denied this, especially as my same payment method was being widely accepted by many other online retailers. I eventually successully used an alternative payment method, but my subsequent complaint emails were just completely ignored. This will be my first and last order with this company, and their abysmal customer service.”

Helpful Report

Posted 4 months ago

Hi Neil, Thank you for taking the time to share your feedback, and we’re sorry to hear about the difficulties you experienced. As per our previous correspondence, the issue with the payment was not due to our system, but rather because the billing address entered did not match the address registered with your card provider. Our system, for security reasons, flags and rejects transactions where there is a mismatch in these details. This safeguard is in place to protect our customers from fraudulent transactions. We’d like to assure you that the card type you used is widely accepted on our website and is a popular choice among our customers. The error you encountered was solely related to the address discrepancy, which is beyond our control. We’re glad to see that your order was successfully placed and delivered using an alternative payment method. However, we apologize if you felt unsupported during this process or if our communication did not meet your expectations. We strive to provide excellent service and take your feedback seriously. If you’d like to discuss this matter further or if there’s anything else we can assist you with, please don’t hesitate to reach out to us directly. Thank you for your understanding, and we hope to have the opportunity to serve you again in the future. Best regards, Keeley

Posted 4 months ago

“Great choice and different from the norm. Excellent quality. Delivered quickly and well packaged.”

Helpful Report

Posted 4 months ago

Hi Barbara, Thank you for your fantastic 5* review! We’re so pleased to hear that you found our selection to be a great choice and appreciate the excellent quality of our products. It’s wonderful to know that you were happy with the speedy delivery and packaging as well. We can’t wait to have you back at Scandiborn for more unique finds! Best wishes, Keeley

Posted 4 months ago

“Efficient and friendly lovely product”

Helpful Report

Posted 4 months ago

Hi Helen, Thank you for your wonderful 5* review! We’re thrilled to hear that you found our service efficient and friendly, and that you love the product. Your satisfaction is our top priority, and we appreciate your kind words! We can't wait to see you back at Scandiborn for more lovely items in the future. Best wishes, Keeley

Posted 4 months ago

“I absolutely love Scandiborn products and buy regularly for my grandchildren. I was dissapointed this time to order two construction kits and then the following week they were on sale.”

Helpful Report

Posted 4 months ago

Hi Tracey, Thank you for your lovely 4* review! We’re so pleased to hear that you love our products and choose Scandiborn for your grandchildren. We understand how disappointing it can be when sales happen shortly after a purchase. We appreciate your feedback and hope you find joy in the construction kits! We would love to see you back at Scandiborn again soon for more delightful products. Best wishes, Keeley

Posted 4 months ago

“Quick delivery, excellent customer service and the toys are marvellous”

Helpful Report

Posted 4 months ago

Hi Mel, Thank you so much for your amazing 5* review! We’re delighted to hear that you experienced quick delivery and excellent customer service. It’s fantastic to know you think our toys are marvellous! We look forward to welcoming you back to Scandiborn for more lovely finds in the future. Best wishes, Keeley

Posted 4 months ago

“excellent quality children's wooden toys which are both educational and fun to play with”

Helpful Report

Posted 4 months ago

Hi Michelle, Thank you so much for your fantastic 5* review! We’re delighted to hear that you value the excellent quality of our children’s wooden toys and their educational benefits. It means the world to us that you find them fun to play with too! We can’t wait to have you visit us again at Scandiborn for more delightful treasures. Best wishes, Keeley

Posted 4 months ago

“Quick delivery”

Helpful Report

Posted 4 months ago

Hi Paulina, Thank you so much for your wonderful 5* review! We’re thrilled to hear that you experienced quick delivery. Your satisfaction is our top priority, and feedback like yours truly makes our day. We can’t wait to welcome you back to Scandiborn for more great finds! Best wishes, Keeley

Posted 4 months ago

“Not a good experience, the item arrived in a ripped open plastic bag and when I emailed the company, they said this is sometimes normal for scanning the barcode!! Not really acceptable for a Christmas present, will not buy from this company ever again.”

Helpful Report

Posted 4 months ago

Hi Nigel, Thank you for your feedback & we're sorry to hear about your experience. Occasionally, the plastic bag protecting the item may need to be opened by our warehouse team to access the barcode for order processing. These bags are not part of the item's official packaging but are used to protect the product during transportation to & within our warehouse as we strive to ensure all orders arrive in perfect condition Your feedback is invaluable & we will take it into account to improve how we handle & communicate about such situations. If you'd like to discuss this further or need assistance with returning the item, please don’t hesitate to reach out to our customer care team—we’re here to help. Kind regards, Keeley

Posted 4 months ago

“Wonderful gifts and great service .”

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Posted 4 months ago

Hi Sarah, Thank you so much for your lovely 5* review! We’re so pleased to hear that you found wonderful gifts along with great service at Scandiborn. Your feedback truly brightens our day! We look forward to serving you again soon! Best wishes, Keeley

Posted 4 months ago

“Everything about Scandiborn is fantastic. Beautiful products and very good quality.”

Helpful Report

Posted 4 months ago

Hi Elaine, Thank you so much for your amazing 5* review! We’re overjoyed to hear that you find everything about Scandiborn fantastic and that you appreciate the beautiful, high-quality products. Your kind words truly inspire us! We look forward to welcoming you back soon for more lovely finds. Best wishes, Keeley

Posted 4 months ago

“Delivered promptly. Lovely products”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you so much for your fantastic 5* review! We’re delighted to hear that your order was delivered promptly and that you love the products. Your feedback truly brings a smile to our faces! We hope to see you again at Scandibørn for more lovely items in the future. Best wishes, Keeley

Posted 4 months ago

“Fast efficient service and the toys look super and will be very much appreciated.”

Helpful Report

Posted 4 months ago

Hi Marcelle, Thank you for your wonderful 5* review! We're thrilled to hear that you found our service fast and efficient, and that the toys look super! Your kind words mean so much to us. We can’t wait to welcome you back at Scandibørn for more delightful products in the future! Best wishes, Keeley

Posted 4 months ago

“The barn was very well made and I was very pleased with the product”

Helpful Report

Posted 4 months ago

Hi Sandra, Thank you for your great 4* review! We're delighted to hear that you found the barn well made and that you’re pleased with your purchase. Your feedback is truly appreciated, and we hope to see you again at Scandibørn for more wonderful products in the future! Best wishes, Keeley

Posted 4 months ago

“Fab items little Dutch”

Helpful Report

Posted 4 months ago

Hi Keith, Thank you for your amazing 5* review! We're so pleased to hear that you love the Little Dutch items. Your enthusiasm truly makes our day! We can't wait to see you back at Scandibørn for more fabulous finds in the future. Best wishes, Keeley

Posted 4 months ago

“arrived very quickly packaged well”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for your fantastic 5* review! We’re so glad to hear that your order arrived quickly and was packaged well. Your positive feedback truly brightens our day, and we can’t wait to serve you again at Scandibørn in the future! Best wishes, Keeley

Posted 4 months ago

“I recently purchased the Little Dutch Christmas doll from Scandibørn, and I am very satisfied! The product quality is exactly as described. Additionally, the delivery was fast—my order arrived much sooner than expected. I highly recommend Scandibørn!”

Helpful Report

Posted 4 months ago

Hi Eleonora, Thank you for your wonderful 5* review! We're thrilled to hear that you're satisfied with the Little Dutch Christmas doll and that the quality met your expectations. It's great to know the delivery was speedy too! Your recommendation means so much to us, and we look forward to welcoming you back to Scandibørn in the future. Best wishes, Keeley

Posted 4 months ago

“Great service delivery on time very happy shopper, will use again.”

Helpful Report

Posted 4 months ago

Hi Gwenda, Thank you for your wonderful 5* review! We're delighted to hear that you found our service to be timely and that you're a happy shopper. Your support means a lot to us, and we look forward to serving you again soon! Best wishes, Keeley

Posted 4 months ago

“Great service from Scandiborn. Absolutely terrible delivery service from Parcelforce. I still don’t have the item despite being in for 2 whole days! I would avoid using them in the future.”

Helpful Report

Posted 4 months ago

Hi Emma, Thank you for your feedback, and I’m sorry to hear about the issues you’ve experienced with your delivery. The Mustard Made items are dispatched directly from our supplier, which means we unfortunately have no control over which delivery service they use. However, I have reviewed the tracking information, and it shows that a delivery attempt was made today, Thursday, 5th December. I recommend checking the tracking details for further updates, and if you require any assistance or have trouble arranging redelivery, please don’t hesitate to reach out to us at hello@scandiborn.co.uk. We’ll be happy to help. Best regards, Keeley

Posted 4 months ago

Scandiborn is rated 4.8 based on 17,479 reviews