Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,480 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 30th April 2025

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication very good and arrived safely well packaged.”

Helpful Report

Posted 5 months ago

Hi Yvonne, Thank you for your fantastic 5* review! We're so pleased to hear that you had a good experience with our communication and that your order arrived safely and well packaged. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We can’t wait to serve you again in the future! Best wishes, Keeley

Posted 4 months ago

“Absolutely beautiful and different toys, so lovely I didn’t want to gift them”

Helpful Report

Posted 5 months ago

Hi Louise, Thank you for your lovely 5* review! We're so pleased to hear that you found our toys to be absolutely beautiful and unique. It’s great to know you appreciated their charm so much that you almost wanted to keep them for yourself! We hope you enjoy gifting them as much as you enjoyed choosing them. We look forward to seeing you again soon! Best wishes, Keeley

Posted 4 months ago

“I ordered presents for my grandchild from this site. All arrived promptly, and the quality of goods were excellent”

Helpful Report

Posted 5 months ago

Hi Katy, Thank you so much for your glowing 5* review! We’re delighted to hear that your gifts for your grandchild arrived promptly and met your expectations for quality. It’s wonderful to know you had a positive experience with us. We look forward to serving you again in the future! Best wishes, Keeley

Posted 4 months ago

“Looks nothing like the photograph. Different colour, poor quality etc Pretty sad that i got sucked into buying a very well photographed item, that doesnt look the same in real life. It will have to do, although money is tight.”

Helpful Report

Posted 5 months ago

Hi Stephen, Thank you for sharing your feedback, and I’m sorry to hear that you’re unhappy with your purchase. While some variation in appearance can occur due to lighting in product photography, the item should closely match the advertised image. If the item you received looks significantly different from what was shown, we encourage you to reach out to our customer service team with images so that we can investigate and assist further. Alternatively, if the item doesn’t meet your expectations, you are welcome to return it via our returns portal on our website. We value your satisfaction and want to ensure you have a positive experience with us. Please don’t hesitate to reach out if there’s anything else we can do to help. Kind regards, Keeley

Posted 4 months ago

“Still had no response to my query of a replacement for a broken product after several days.”

Helpful Report

Posted 5 months ago

Hi Callie-Anne, Thank you for your feedback, and I’m sorry to hear about your experience. Upon reviewing the matter, I can see that our customer service team responded to your original email within an hour of receiving it and requested images of the fault to assist you further. It seems we had been waiting for these images, which I can see you have now provided today. Thank you for sending these over—we’ll review them promptly and ensure your query is resolved as quickly as possible. We truly value your patience and are committed to making this right. Kind regards, Keeley

Posted 4 months ago

“Awful experience, most of my items weren’t in stock after ordered and then they completely forgot to send the rest of the remaining items but marked it as delivered. I wouldn’t purchase with them again.”

Helpful Report

Posted 5 months ago

Hi Ellie, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. After reviewing your order, I can see that there were items unfortunately out of stock. We informed you of this promptly and issued a refund for the unavailable items. However, due to an error, your entire order was mistakenly cancelled instead of just the out-of-stock items. Once we realized this, we acted quickly to rectify the situation. I also understand there was further delay as a PayPal claim had been opened before reaching out to us. Once the claim was resolved, we were able to dispatch your remaining items immediately which have been successfully delivered. We deeply regret the inconvenience this has caused and appreciate your patience as we worked to resolve the matter. Your feedback is invaluable, and we are taking steps to ensure such errors do not occur in the future. Thank you for giving us the opportunity to address this, and we hope to serve you better in the future. Kind regards, Keeley

Posted 4 months ago

“Excellent service. Doll arrived quickly adwqs as described. Great company to order from.”

Helpful Report

Posted 5 months ago

Hi Liz, Thank you so much for your wonderful 5* review! We’re thrilled to hear that your doll arrived quickly and was just as described. It means a lot to us to know you had a great experience with our service. We look forward to welcoming you back for your next order! Best wishes, Keeley

Posted 4 months ago

“Good quality product and good service.”

Helpful Report

Posted 5 months ago

Hi Samantha, Thank you for your fantastic 5* review! We’re delighted to hear that you found our product to be of good quality and appreciated our service. Your feedback truly motivates us to keep striving for excellence. We can’t wait to welcome you back for your next order! Best wishes, Keeley

Posted 4 months ago

“Very happy with service packaging and delivery.”

Helpful Report

Posted 5 months ago

Hi Shirley, Thank you so much for your wonderful 5* review! We’re thrilled to hear that you are happy with our service, packaging, and delivery. Your support means a lot to us, and we can’t wait to welcome you back for your next purchase! Best wishes, Keeley

Posted 5 months ago

“I was having issues with Royal Mail as they delivered my order without giving me any notice. I tried to arrange redelivery which failed so I got in contact with Charlotte from your Customer Happiness Service. First class and efficient and sorted the problem out very quickly. Excellent”

Helpful Report

Posted 5 months ago

Hi Julia, Thank you for your fantastic 5* review! We're so glad to hear that Charlotte was able to assist you effectively with your delivery issue. Our team always strives for excellence in customer service, and your kind words truly brighten our day. We hope to see you again soon! Best wishes, Keeley

Posted 5 months ago

“Absolutely lovely product reasonably priced and delivered on time”

Helpful Report

Posted 5 months ago

Hi Annette, Thank you so much for your wonderful 5* review! We’re delighted to hear you love the product and found it reasonably priced with timely delivery. Your satisfaction is our priority, and your kind words mean a lot to us. We look forward to serving you again soon! Best wishes, Keeley

Posted 5 months ago

“The product is beautiful. One hole for screw was not aligned properly so impossible to use. I will have to find a way to secure.”

Helpful Report

Posted 5 months ago

Hi Sarah, Thank you for your thoughtful 4* review! We're delighted to hear you find the product beautiful. We’re sorry to hear about the alignment issue with the screw hole—this isn’t the experience we want for our customers. Please could you contact our customer service team so they can assist with the issue at hello@scandiborn.com Best wishes, Keeley

Posted 5 months ago

“Great products/brands at good prices and fast, reliable delivery!”

Helpful Report

Posted 5 months ago

Hi Lauren, Thank you so much for your amazing 5* review! We're thrilled to hear that you love our products and appreciate our prices and fast delivery. Your support means the world to us, and we can't wait to welcome you back for more fantastic finds! Best wishes, Keeley

Posted 5 months ago

“The products I bought were a gift and the recipients were grateful. But I really was disappointed that there is no gift option at checkout - that means you can't add a gift note, and the invoice obviously gets shipped with the products. Given the nature of your products, this seems like a huge miss, if I had known before I spent ages choosing the products I would have gone somewhere else and if that option isn't added in the future I will have to buy from somewhere that does.”

Helpful Report

Posted 5 months ago

Hi Ryan, Thank you for taking the time to share your feedback with us. We're pleased to hear the recipients of your gift appreciated the items you selected. We’re sorry to learn about your frustration regarding the gift options. We’d like to clarify that we do offer the ability to add a gift message just before the checkout process is completed. Additionally, our packages do not include invoices or pricing, ensuring that gifts can be sent directly to recipients without concern. We truly value your feedback, as it highlights an opportunity for us to improve how we communicate this feature to our customers. Your input is important to us, and we hope this clarification encourages you to shop with us again in the future. If you have any further questions or suggestions, please don’t hesitate to reach out. Best regards, Keeley

Posted 5 months ago

“Lovely company, beautiful wooden toys.”

Helpful Report

Posted 5 months ago

Hi Marcia, Thank you so much for your lovely 5* review! We're thrilled to hear that you appreciate our beautiful wooden toys. Your kind words truly inspire us, and we’re so grateful for your support. We can’t wait to see you back with us soon! Best wishes, Keeley

Posted 5 months ago

“Very attentive company, keen to please customers - thank you”

Helpful Report

Posted 5 months ago

Hi Neina, Thank you so much for your wonderful 5* review! We’re so glad to hear that you found our company attentive and focused on customer satisfaction. Your kind words truly motivate us, and we look forward to serving you again in the future! Best wishes, Keeley

Posted 5 months ago

“Great products and great customer service . The balance bike was delivered so quickly.”

Helpful Report

Posted 5 months ago

Hi Jane, Thank you so much for your fantastic 5* review! We’re delighted to hear that you enjoyed our products and that your balance bike arrived so quickly. Your kind words about our customer service mean the world to us, and we can’t wait to have the opportunity to assist you again in the future! Best wishes, Keeley

Posted 5 months ago

“I am absolutely thrilled with my order my niece will love this. Fantastic service Well worth the money will definitely shop from this company again x”

Helpful Report

Posted 5 months ago

Hi M, Thank you so much for your fantastic 5* review! We’re absolutely delighted to hear that you’re thrilled with your order and that your niece will love it. Your praise for our service warms our hearts, and we can’t wait to have you shop with us again! Best wishes, Keeley

Posted 5 months ago

“I am absolutely thrilled with my order my niece will love this. Fantastic service Well worth the money will definitely shop from this company again x”

Helpful Report

Posted 5 months ago

Hi M, Thank you so much for your incredible 5* review! We're absolutely thrilled to hear that you're happy with your order and that your niece will love it. Your kind words about our service truly inspire us, and we can’t wait to welcome you back for your next shopping experience! Best wishes, Keeley

Posted 5 months ago

“Good service and product was delivered promptly”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your wonderful 5* review! We’re thrilled to hear that you received your product promptly and that you were satisfied with our service. Your positive feedback truly encourages us, and we look forward to serving you again soon! Kind regards, Keeley

Posted 5 months ago

Scandiborn is rated 4.8 based on 17,480 reviews