Scandiborn Reviews

Name: Scandiborn
Address: Unit L, Welland Business Park,, Valley Way, Market Harborough, Leicestershire
Rating: 4.76

4.8 Rating 18,274 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 18,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 5th March 2026

916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. Looks really good quality but haven't put together yet as bought for grandsons christmas present. Will write further review once opened 😊”

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Posted 4 months ago

Thank you for your review Sally! We’re glad your order arrived promptly and hope your grandson loved it at Christmas. Kind regards, Meg x

Posted 3 months ago

“I ordered from scandiborn after looking for little Dutch products, I was pleased to find such a large range of toys that were similar to what I had in mind for my daughter's 1st birthday present. My only issue was how long it took to ship as I ordered it over 2 weeks from the date of her birthday and it arrived just 3 days before, which is slightly missing leading as the website said 3-5 days, But it is close to Christmas so I will overlook this.”

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Posted 4 months ago

Thank you for your feedback Leanne. We’re delighted you found the range of toys you were looking for and hope your daughter loved her 1st birthday present. We’re sorry the delivery took a little longer than expected and appreciate your understanding, especially during the busy Christmas season. Kind regards, Meg x

Posted 3 months ago

“Great product and service”

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Posted 4 months ago

Thank you for the lovely review Robert. Kind regards, Meg x

Posted 3 months ago

“Prompt delivery. Extremely good quality toys. Good value for money”

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Posted 4 months ago

Thank you so much Claire. I am so glad to hear you love the toys you purchased. Kind regards, Meg x

Posted 3 months ago

“My first experience was not great, they partially sent me my order and after many complains, they told me that the other half was sold out and refunded me the price (but not the tax or delivery)”

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Posted 4 months ago

Hello Agustina, Sorry to read this - I have looked into this further and can see that one item you ordered was out of stock at our supply partner so this was cancelled and refunded in full, including the VAT. You did not pay delivery on your original order as it was over our free delivery threshold, I am sorry for this operational error, but hopefully this reassures you that you did not overpay for the item that you did receive, Many thanks Laura

Posted 4 months ago

“Fantastic service and fast delivery. Lovely product.”

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Posted 4 months ago

Thank you for the lovely review Yvonne. Kind regards, Meg x

Posted 3 months ago

“Ordered in the black friday sale, because of this it took a little while to come, but there was plenty of notices to say despatch might be delayed due to high order volumes, which was good and therefore expected it would take time. Thumbs up for that info being available. Delivery was swift once despatched. All round good service”

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Posted 4 months ago

Hi Kathryn, This is wonderful to read, thank you so much. We appreciate your kind understanding of the delays in order processing around this time, and very much look forward to welcoming you back to Scandibørn in the near future :) Many thanks Laura

Posted 4 months ago

“Sorry can't really give a review, still waiting for my order to be delivered, was ordered on 29th November”

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Posted 4 months ago

Hello Jane, I have taken a look at your order, and can see that delivery was made on the 9th Dec. Details will be on your tracking reference from your dispatch confirmation email, but if you have any problem do reach out to us at hello@scandiborn.com, Many thanks, Laura

Posted 4 months ago

“I sent it to a friend on the birth of her new baby . She says its lovely and is very pleased with it . Thank you for your good work .”

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Posted 4 months ago

“Thank you for and amazing service! I’m sure our daughter will love to find gifts under the tree! Huge thanks for sorting out our missing parcel, customer care 10 out of 10!”

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Posted 4 months ago

Hello Rita, Thank you so much for taking the time to leave us a review, Sorry to hear your original parcel was lost, but so pleased to hear our team was able to resolve this for you promptly :) We look forward to welcoming you back to Scandibørn again in the future, Many thanks Laura

Posted 4 months ago

“Good selection of different products for children.”

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Posted 4 months ago

“Purchased a forest friends backpack for my granddaughter. Perfect size for 2 year old, beautiful print and really well made product. Well packaged and arrived on time”

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Posted 4 months ago

“Bad experience sent wrong item despite order being direct. Still trying to sort out return of toy I did not order and original.item.which was paid for and not sent, will not be sent until they get the unwanted return item. Disappointing and poor service. 4 days later.the problem.continues. I.have returned the unwanted and unordered toy and you have still not send the one I ordered and paid for.”

Helpful Report

Posted 4 months ago

Hello Diana, I am very sorry to hear that you were sent an incorrect item in your order, this should not have happened and I truly apologise. I can see that a free returns label was sent to you earlier in the week, and a replacement order generated, I hope that this resolves the matter for you, Kind Regards, Laura

Posted 4 months ago

“The item I ordered from Scandiborn was delivered by DPD to the wrong address - photo proof of delivery shows the parcel left outside the front door of a neighbouring unoccupied house. DPD deny responsibility and referred me to the kidcollective which seems to be an intermediary between DPD and Scandiborn. No way of contacting Scandiborn direct. Kidcollective say they will instigate an investigation from 10 days after the no delivery, ie 19 December at earliest, and this will take another 7 days. So no chance of resolution before Christmas and most likely not before New Year. There is no need for an investigation; the sequence of events is plain and the fault clearly lies with DPP. I should just be given a full refund and apology. Instead the other parties appear to be seeking ways of avoiding responsibility and pinning the blame on the one innocent party- me. So congratulations all round for truly appalling customer service and rip off tactics.”

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Posted 4 months ago

Hello Judith, I am very sorry to hear about your experience and that your parcel was delivered to the incorrect property. I have investigated this matter and our team will be reaching back out to you to get this resolved asap for you. I am really sorry for the miscommunication, and please be assured that it will be rectified. Please note also that all of our contact information for Scandiborn is available on our website, and you can reach us via email, live chat or phone :) I hope that helps, Laura, Managing Director

Posted 4 months ago

“Fabulous. Excellent quality and items are carefully packaged. Delivery is prompt. I had to contact customer services and found them to be polite and helpful. Excellent products from an excellent company. Would definitely order from them again”

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Posted 4 months ago

Hello Fiona, Thank you so much for taking the time to leave us a wonderful review :) So pleased to hear our customer card time were helpful, and we very much looking forward to welcoming you back to Scandibørn in the near future! Many thanks Laura

Posted 4 months ago

“Fast delivery, perfect item”

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Posted 4 months ago

“Very pleased with the purchase and the exceptional packaging . The delivery took a long time but I suspect this is down to Royal Mail.”

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Posted 4 months ago

“Very pleased with service. Initially item was out of stock. Was informed when back in. Delivery time was as expected. Purchase is a gift so can't comment on actual item.”

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Posted 4 months ago

“Love my order , just as shown and so cute and soft , perfect for my grandsons first Christmas”

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Posted 4 months ago

“Lovely selection of items, great sale offers and quick delivery”

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Posted 4 months ago

Scandiborn is rated 4.8 based on 18,274 reviews