Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,617 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 29th June 2025

893

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product has not arrived, nor have I had an answer to my emails.”

Helpful Report

Posted 3 years ago

“Ordered a week ago and nothing received - can’t review purchase . Poor delivery service . Won’t use again.”

Helpful Report

Posted 3 years ago

“Absolutley disgusted with this company and Yodel. Still no parcel. I have still no pacely even though they say its delivery? Probably Yodelkept it for themselvez”

Helpful Report

Posted 3 years ago

“I do no think it appropriate to call this baby toy ‘Jim’ in the UK. Jim as in ‘Jim will fix it’ - a well known UK TV programme. His name was Jimmy Saville and was the most notorious child paedophile and pervert in British modern history and I do no think it appropriate to have given this toy that name given the significance. I think you should have done your research beforehand as this is obnoxious to his victims.”

Helpful Report

Posted 3 years ago

“Haven’t even received the product so why are you asking my to review it!???? Morons”

Helpful Report

Posted 3 years ago

Hi Aubrey, I'm so sorry you have not received your parcel. This is showing delivered and left in a safe place, we are finding more information out - we will get this sorted for you.

Posted 3 years ago

“As I have still not received my order I'm afraid to date I am not really impressed. Yodel have been useless in any form of communication.”

Helpful Report

Posted 3 years ago

We're so sorry you are having issues getting our parcel delivered. I have reached out to the YODEL CS team to find out what the issue is and get this fixed. If you continue to have issues and do not get delivery this week or if this is for a special occasion we can dispatch with a different courier on express. Let us know if we can help in any other way.

Posted 3 years ago

“Paid for next day delivery and my order didn’t arrive on time. Maileg mouse that was purchased has arrived with poor stitching. Have emailed but no response. Disappointing.”

Helpful Report

Posted 3 years ago

“The teddy arrived with a dirty smudge on its face. The parcel was poorly packed. Not happy having to pay for return postage and the process was a right faff. Not used Scandiborn before and won’t be again sorry”

Helpful Report

Posted 3 years ago

Hi Denise, We're so sorry to hear about this issue with your order. We will speak with the lady who packed your order and make sure some more training is provided to protect against such an issue in the future. We provide free postage for any item that is not as described or damaged. The team will send you an email to get this sorted for you.

Posted 3 years ago

“Ordered two items in same order only one turned up. Informed scandiborn who said they would reply in 48hrs. No reply very disappointed”

Helpful Report

Posted 3 years ago

“The size listed isn’t right, the bed is very small and no other dolls would fit in it so I’ve had to request permission to return it at my own cost despite also paying for delivery (even though return is within 30 days). Not impressed.”

Helpful Report

Posted 3 years ago

“Unfortunately there was a problem with my delivery and damage was caused to the items delivered and my property. Despite several emails and a phone call we are no further forward with resolving this matter. I would not use this company again or recommend unfortunately due to the poor customer service. They have however managed to find the time to email me this review form!”

Helpful Report

Posted 3 years ago

“Shipping speed is completely unacceptable… I ordered items for delivery to Germany and a week and a half later they still haven’t even left the UK. Customer services just tell me to check the delivery tracker, which tells me my order has not moved from their shipping warehouse for 10 days and counting. Such a shame as the items they sell are lovely, but with so many competitors doing better on shipping, they’ve lost my business.”

Helpful Report

Posted 3 years ago

“Ordered Leger Ludo Space game. Delivered quickly but one playing piece came incomplete. 2 e-mails, complete with photo to Scandibarn - but as yet no response after 4 days. Customer response manifestly poor.”

Helpful Report

Posted 3 years ago

“I want my refund and be processed and my email with the information for the return!”

Helpful Report

Posted 3 years ago

“Items ordered 23.10.21 and still not arrived. This was chased on 1.11.2021 and told I would hear within 48 hours and 3.11.2021 am still waiting. Am not all that impressed and somewhat bemused as to why I am being asked to add a review for something I don't have!!! Clearly a case of right hand not knowing what the left is doing???”

Helpful Report

Posted 3 years ago

“Well I ordered the dinosaur water bottle and they sent the rainbow one. Pretty unimpressive. I don’t have the time/inclination to bother returning so it’s extremely lucky my 3 year old didn’t have a meltdown when he saw it wasn’t the one he asked for. Thanks a lot guys…not.”

Helpful Report

Posted 3 years ago

“Bad customer support, and badly execution of the delivery of the products. First and last time ordering at Scandiborn.”

Helpful Report

Posted 3 years ago

We're so sorry the driver left your parcel with a neighbour without informing you. We have raised a complaint in the hope that the driver does not do this again. Apologies once again.

Posted 3 years ago

“No problem withScandiborn but Yodel. Useless. Can’t divert a parcel for my granddaughters birthday. Hopeless. Not fit for purpose. Don’t use”

Helpful Report

Posted 3 years ago

“I’m Still waiting for my delivery I just got half of my order. I send emails but NO respond .”

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Posted 3 years ago

“Not received”

Helpful Report

Posted 3 years ago

Scandiborn is rated 4.8 based on 17,617 reviews