Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first letter did not arrive so I did contact customer services and they sent a second copy straight away. It came within a week. My daughter was very happy with her letter and the activity pack.”

Helpful Report

Posted 1 month ago

“Amazing letters from santa as always. We have been ordering santa letters from yourselves for many years now and the kids look forward to them every December. Good quality, at a decent price. Thank you”

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Posted 1 month ago

“Brilliant letter, my daughters loved it. So good that you can use the Ai and change it how u want it thankyou”

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Posted 1 month ago

“Excellent service the letters and activity set's are really nice,and just love the video's which i have purchased for my grandchildren 😀”

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Posted 1 month ago

“I use you every year my son is over the moon with the letter thank you 🙏”

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Posted 1 month ago

“I have been using Santa letter direct for many years. I have 4 kids and they just love seeing their letters in the postbox. They are beautifully written and have all the little details that you would want from Santa. And I shall definitely be using you for many more years to come”

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Posted 1 month ago

“Had these letters for years,they just get better and better each year. So personaside,love them and recommend to friends.”

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Posted 1 month ago

“My kids absolutely loved their letters , very clever and lovely written . Added the sparkle to to run up to Xmas will definitely get again next year .”

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Posted 1 month ago

“Great - really easy to use.”

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Posted 1 month ago

“Absolutely fantastic letters, my grandchildren love to receive their letters every Christmas. Thank you so much it’s so magical”

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Posted 1 month ago

“Thank you for the letter you enabled us to send to our son. The level of personalisation meant this felt Santa had provided a special message directly to him.”

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Posted 1 month ago

“My kids love receiving the letters, we do it every year”

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Posted 1 month ago

“Ordered 4 letters this year for the grandchildren, amazing quality as always and loved the AI feature to create each individual letter, made everything more magical when the kids realised that Santa really goes know them”

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Posted 1 month ago

“Have used this letter service for many years and it never disappoints!! To see the eyes light up on my grandchildrens faces it makes my Christmas..”

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Posted 1 month ago

“I have ordered these letters over the last 10 years for my grandchildren and to see their faces light up is the best feeling ever. Absolutely recommend for all kids. Service is quick, delivery on time and the customer service was great and responded within minutes of my enquiry.”

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Posted 1 month ago

“Discovered this service a few years ago. Always great options, and affordable when you have three grandchildren. Recommended to a few friends who also use your services now. The grandchildren love receiving the letters and activity packs.”

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Posted 1 month ago

“This is the second year I have used Santa letter direct and the quality of the letters are great.”

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Posted 1 month ago

“Quickly delivery, felt really personal to each of my children, loved all the different designs to choose from too. Thank you so much!”

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Posted 1 month ago

“The website was very easy to use and even with the little info I gave the letter was spot on”

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Posted 1 month ago

“Excellent letter and speedy delivery. Have ordered every year and my daughter is now 9! She loves the text on Christmas Day aswell.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews