Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the presentation of the letter. I used the AI this year and my kids loved what it said so much smoother to read”

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Posted 1 month ago

“Been sending these Santa Letters for any years. Have an autistic 12 year old grandson who loves receiving these personalised letter”

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Posted 1 month ago

“Always helping me to create such magical memories for my son every year. He gets so excited to send and revcieve his letters and the wording for this year was absolutely beautiful. It’s a tradition I’ll continue for as long as possible and it means everything to be able to do such special things with my son all with the help of Santa letter direct”

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Posted 1 month ago

“Such a good company ans the quality of product is great.”

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Posted 1 month ago

“Santa letters direct are very good and have used them for a few years and very fast delivery”

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Posted 1 month ago

“These are amazing letters I get one for my kids every year and they love seeing it in the post knowing it's from santa”

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Posted 1 month ago

“I order from here every year for my 2 boys and will continue to for as long as they believe. The value for money is amazing and the quality is perfect. I adore the AI feature as it means that you do get a truly personalised letter specific to the individual child... it means that even my eldest is holding on to that belief a little longer 🥰”

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Posted 1 month ago

“Took a while to arrive and printing very very light could of done with being darker so better to read .”

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Posted 1 month ago

“Excellently drafted letters via AI that just fit perfectly. Easy to select draft letter choices and schedule delivery.”

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Posted 1 month ago

“My three grandchildren loved their letters from Father Christmas, especially as he mentioned things specific to them. Makes them even more sure that he exists!”

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Posted 1 month ago

“Been ordering letters for 7 years now and they’ve always been fantastic. Letters can be requested for specific dates and they’re never late. There’s lots of different options so each child can have a different letter personalised to them. My kids are always so excited to receive their letters and certificates.”

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Posted 1 month ago

“Little man loved his letter bundle :) 100% recommend”

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Posted 1 month ago

“Beautiful letter and the phone call will be fantastic”

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Posted 1 month ago

“My two boys love receiving these letters. The look on their faces when reading them would bring you to tears of joy. I have been using these letters for many years now. Quick delivery and amazing choice of letters”

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Posted 1 month ago

“We have ordered Santa letters for the oast 2 years now. Our children absolutely love them. They get so excited to see what Santa has wrote to them. I love how you are able to personalise them as I think it makes all the difference.”

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Posted 1 month ago

“Been using this website for 7 years. Always reliable and realistic. My grandchildren love their letters”

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Posted 1 month ago

“Great experience and magic for our son.”

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Posted 1 month ago

“Absolutely amazing letters my children love getting their letters and this year was extra special for my little girl who is really struggling with life and her emotions her letter from Santa ment so much”

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Posted 1 month ago

“I love this website to order my children’s Santa letters! They always arrive on time and in an envelope with decoration saying from the North Pole! The letter themselves are beautiful and well presented! I love you can order different packages with different things in it. It is so lovely to personalise the letters with what you want as it makes it even more special for my children. My son always looks forward to if he has a nice list certificate. I also like they send me deals and discounts frequently as well as it’s always nice to get a bit of a discount on items !”

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Posted 1 month ago

“This letter made my granddaughter smile. She is only 2 years old, but we have already taught her about Santa. Now, at this age, she knows what Santa looks like and gets excited when she sees pictures or adverts. Christmas is truly magical. we even brought her little friend the same letter. Thank you for helping make her 2nd Christmas magical.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews