Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had a Santa letter every year for my son and I'm never disappointed. This year's was particularly lovely being able to completely personalise the letter using ai. The extra activity package always adds a bit of excitement too. Letters are always sent in good time and arrive fairly quickly.”

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Posted 1 year ago

“We have had a Santa letter every year since my son was 1 (he is now 9). Great choice of letter & different style can be chosen each year for good variety. Good value for money. Always arrives on time.”

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Posted 1 year ago

“Amazing service arrived on time and the AI version was brilliant!”

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Posted 1 year ago

“My child was shocked to receive the letter from Santa and couldn't wait to tell all their friends.”

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Posted 1 year ago

“My grandson absolutely loved his letter from Santa He was excited because in the letter Santa knew his big brothers name and his best friends name The card was beautiful”

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Posted 1 year ago

“I have ordered these letters for 2 years now. It makes Christmas more special to have a lovely letter from santa”

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Posted 1 year ago

“Love these letters! Returning customer of 3 years. The new AI option this year was great to be able to choose what is written and make it really personal. The quality of the paper and the print designs on the paper and the envolopes are lovely. Reasonably priced and fast postage.”

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Posted 1 year ago

“Loved this so much! I used the AI letter to create a personalised letter for my little one. Made it special and to top it off on Christmas day he got a text from santa! I will be doing this again for next Christmas!”

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Posted 1 year ago

“Excellent quick service”

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Posted 1 year ago

“This was lovely and well written, including all the information I had provided about my son and his likes/dislikes, what he wanted for Christmas, etc. Will definitely be ordering another one next year!”

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Posted 1 year ago

“Very good. Easy to use website. Will definitely make it a yearly thing for our granddaughter”

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Posted 1 year ago

“The look on Louis James face as he read his letter from santa was magical I would definitely say job well done”

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Posted 1 year ago

“Both letters arrived on time as selected by me, my son loves receiving his letter as he then knows that Santa is watching him, This year when his 2nd letter arrived with his nice certificate in, I held it back for a few days as he was being naughty, he finally received it once he was better behaved and my son said he was getting worried as he hadnt had this letter from Santa like he normally gets.”

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Posted 1 year ago

“Kids loved and enjoyed.”

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Posted 1 year ago

“A great letter and easy way to personalise it, using AI.”

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Posted 1 year ago

“Got one for my 5 year old daughter, and she thought it was the best thing”

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Posted 1 year ago

“Absolutely fantastic. Grandson loved it and is now a firm believer in Santa Claus! Definitely use again A++++”

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Posted 1 year ago

“It was such a quick service my daughter loved her letter from Santa. Amazing how they make it look so real and arrived before Christmas. Definitely going to use this website again every year.”

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Posted 1 year ago

“Incredible customer service and brilliant product. I went with the AI generated letter this year (although have had other excellent letters in the past from the selection on the website) and it was beautiful. It summed up our little one perfectly and made my partner and I well up reading it! There were a few words we wanted changed due to the American spelling and personal preference of Father Christmas, I simply emailed customer service who got back to me quickly with the changes made! I then found another one and they did it again without so much as a sigh!! Thank you! Will be back next year!”

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Posted 1 year ago

“Delivered on time, excellent quality and attention to detail. This was our 2nd year of using Santa Letter Direct and will definitely be using again in the future. Would highly recommend. It is these little extras that create such magical memories!”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews