Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Santa letter came as promised but I had to email for the link for the video which also happened last year . Once link sent it was exactly as ordered but disappointing 2 years in a row that I have had to email . I would recommend it but think this issue needs to be sorted out”

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Posted 1 year ago

“I gets these every year there brilliant and my granddaughter loves her letter of Santa”

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Posted 1 year ago

“My son loved it Will definitely be doing again this Christmas”

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Posted 1 year ago

“The letters were beautifully written. My 5 year old was really into Christmas this year and she absolutely loved her letter. She also loved reading her baby brothers letter that he received for his first Christmas. Will definitely be ordering again for Christmas 2025.”

Santa Letter Direct 5 star review on 14th January 2025

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Posted 1 year ago

“Ordered for my 2 youngest Grandchildren & they were both delighted with their personalised Santa letters. They’re still pinned up on their bedroom wall.”

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Posted 1 year ago

“Absolutely amazing, content, detail and service is exceptional and adds to the magic of the month of December . Highly recommend- many thanks.”

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Posted 1 year ago

“It was such an easy thing to do which brought such joy to my 2 daughters aged 7 and 8. They each got a different personalised letter, and couldn't believe how Santa knew stuff about their friends and school. The older one said it was just as good as getting a present and held it close to her chest. A lovely keepsake too!”

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Posted 1 year ago

“The letter was amazing and the wording my daughter was so happy and magical The text message on Christmas Day made it worth while”

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Posted 1 year ago

“I used the AI Santa letter writing service and it produced the best letters from Santa that my boys had ever received (they brought a tear to my eye) and I will definitely be using it again next year! Thank you.”

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Posted 1 year ago

“Children were so excited to receive their Santa letters”

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Posted 1 year ago

“We were very happy with our first experience with Santa Letter Direct, I think it definitely made Christmas extra special for our daughter. All the customisations were great, there were a lot of options to choose from and you can really personalise it to what your little one likes. Delivered very quick as well, even though we ordered super last minute. Highly recommend people to give this a go, you'll be pleasantly surprised”

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Posted 1 year ago

“Brilliant This company is amazing, I've used them for at least 5 years ,my eldest grandson is 10 and is that age where he's telling me there isn't a santa! I told him that there is one and if he doesn't believe it then he wouldn't be getting a letter this year Suddenly he changed his mind and he He was as excited as his 5 year old cousin when his let The letters are lovely and really well done I love that you only have to check the details because they keep the previous years information for you , The hardest part is choosing which letter design you want ,there's new ones every year Please keep Oʻ”

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Posted 1 year ago

“Honestly one of the best options for Santa letters out there. The AI usage meant it was personalised in different points of the letter. My little one’s face lit up with excitement when I read out the letter! Was a truly magical experience!”

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Posted 1 year ago

“I ordered the letters and text for my Granddaughter who's 5, At this age she is so believing it was so magical when she got her letter and certificate, Can't wait for next year Thank you all Tracey”

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Posted 1 year ago

“Great website, kids loved it would definitely recommend. They all enjoyed themselves”

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Posted 1 year ago

“I was so impressed with santa letter direct, the price was extremely reasonable, the website and process so easy to use. And great communication throughout.”

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Posted 1 year ago

“I order from use a couple of times and always been spot on daughter loves them thank you so much”

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Posted 1 year ago

“I’ve bought these letters for about 6yrs now they are beautiful and so bright coloured. Very easy to read and lots of imagination”

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Posted 1 year ago

“Loved the new AI letter writing, my kids were blown away by what Santa knew! Despite making the last posting dates, the letters didn’t arrive on time however I contacted customer services late on Christmas Eve and despite it being very late, the PDF’s were emailed across so we could print them out ready for the kids to have. Excellent service and it made me feel like they genuinely cared that kids experience the magic of Santa. Would recommend and will definitely use again.”

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Posted 1 year ago

“Excellent service and good choice of letters. Lots of Christmas smiles as a result”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews