Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered my daughter Santa letters to Santa the past few years and you always get excellent service and everything is attention to detail so lovely highly recommend. Will be ordering again thanks Santa letter direct.”

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Posted 1 year ago

“I love ordering my children's letters from Santa letter direct. The picture on the front of the letter has alot of Christmas magic and meaning within the letter. My kids absolutely love receiving their letters every year.”

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Posted 1 year ago

“My grand children loved receiving their letters arrived on time great value”

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Posted 1 year ago

“Very straight forward and really well put together. Every detail was included and it made a special little girls Christmas receiving it!!”

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Posted 1 year ago

“Writing on letter very small and grayish. My grandson was unable to read it himself, and even his mum struggled.”

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Posted 1 year ago

“Site was easy to navigate and everything was explained well. I didn’t add on any extras but I did receive my digital copy quickly which gave peace of mind incase the hard copy didn’t arrive in time.”

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Posted 1 year ago

“Very happy with the letter, exactly what my kids like. Arrived on time with quality stuff”

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Posted 1 year ago

“Excellent after a tough year to loss of family members you put a massive smile back on my sons face”

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Posted 1 year ago

“Excellent service, been using for a few years for my grandaughters. Always keep you updated as to the whereabouts of your letters.”

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Posted 1 year ago

“I have been using santa letters direct for a long time, (maybe a decade) and still think its fantastic. The new ai christmas letters are fantastic. Although the old letters were good, the new ones actually sound as they were wrote by santa himself. They are personalised extremely well and helped make christmas special for my two kids. Also the offer they do on the letter and activity pack is really good. The things in the activity pack are quite good although it would be a nice touch if they did 2 packs. One for a younger child and one for an older child as it would seem more personalised to the kids.”

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Posted 1 year ago

“Absolutely amazing service”

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Posted 1 year ago

“Very fast delivery. Kids absolutely loved the design”

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Posted 1 year ago

“Fantastic letter easy to order and came really quickly.”

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Posted 1 year ago

“A personalised letter and video makes my 10year old smile every year. Been doing it for around 9 years for her.”

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Posted 1 year ago

“What can I say other than what a fantastic experience. The whole thing was really easy to do, step by step simple instructions and for someone who doesn't use the internet to buy things very often. The letter arrived a couple of days earlier than we had requested and that was great. We gave the letter to Grace in her Xmas eve box. She loved it we sat and read it together and she was so surprised that Santa new her best friends name what she wanted for Christmas how old she was. I will definitely be using this again for 2025 and the text message on Christmas Day was the icing on the cake xx”

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Posted 1 year ago

“My daughter was so excited and happy after receiving letter and she thought Santa was real .It delivered on time and best service”

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Posted 1 year ago

“I have used this serve for 4 years and every time the service is prompt and everything is posted and received on time. My grandaughter loves receiving the whole pack. I will continue to use your services until she no longer “believes” (hopefully when she’s 16 + haha) Thankyou”

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Posted 1 year ago

“Absolutely fabulous letter from Santa ❤️”

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Posted 1 year ago

“I’m using Santa letter Direct 6 years now and my son loves the letters every year . I hope I can still continue for many years”

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Posted 1 year ago

“Very well written and convincing letter for older children questioning the magic. Thank you!”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews