Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely letter”

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Posted 1 year ago

“Brilliant, I would highly recommend these letters, the children and their adults love them.”

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Posted 1 year ago

“Fantastic, magical letter! Really made a great start to Christmas!!”

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Posted 1 year ago

“Excellent formulation. Making inputting information personalised to your child seamless and so easy to navigate.Resulting in a totally personal letter. Our favourite day of December is when the letter arrives.”

Santa Letter Direct 5 star review on 22nd December 2024

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Posted 1 year ago

“I have used santa letter direct for many years, they are excellent, the letters are lovely, and they are always delivered on time”

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Posted 1 year ago

“My 2 children love the Santa letters, they look forward to it every year and reading what Santa says and always happy reading them.”

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Posted 1 year ago

“I’ve been using Santa Letter Direct for 10 years now and they never disappoint. The letters are always personal (even more so now with the AI feature), bright and festive and I love that you can choose the date for it to be posted.”

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Posted 1 year ago

“It was delivered on time it was well received andy grandson was delighted with it.”

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Posted 1 year ago

“I was really pleased with my children's letters this year. They're absolutely amazing. I have bought letters from here for the past few years, never had an issue. Always delivered on time and I'm kept informed on the progress of my letters.”

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Posted 1 year ago

“Lovely letters this is our 6/7th year of ordering. Love the new AI letter it made a lot more personal.”

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Posted 1 year ago

“Thank you, every year it’s perfect . Each and every time.🎅🏽🎅🏽🎅🏽.”

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Posted 1 year ago

“Have been using this company for many years and never had a problem. Big selection of pictures on the letters. My 4 children love receiving a letter from Father Christmas each year!”

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Posted 1 year ago

“The process was simple and the letter arrived quickly. Excellent value for money for such a magical experience for my son.”

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Posted 1 year ago

“The ordering process was very easy as was the customisation. Content was on point and very realistic. Aesthetically allot of thought went into the images and content used. To see the recipients faces was wonderful.”

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Posted 1 year ago

“Letter arrived bang on time, Noah our wonderful Grandson was mega happy . Thank you so much for spreading love and hope in this turbulent world x”

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Posted 1 year ago

“My Grandchildren were totally mesmerised on reading their letter. It was the personalization that really created the ultimate magic for them.”

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Posted 1 year ago

“Purchase a letter for my daughter and 1 for my nephew. By answering just a few questions you a get beautifully written letter that is personal to each child. When we read them their little faces lit up. Definitely keeps the magic of christmas going.”

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Posted 1 year ago

“Grandchildren love them every year . Great value for mon6”

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Posted 1 year ago

“This is the second year I have used Santa letter direct and they have delivered a fantastic letter each time that is engaging and informative. I would definitely recommend this company who also do lots of extras and add ins.”

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Posted 1 year ago

“Great letters, the grandchildren loved receiving them”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews