Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great personalised letter - this is our 10th year ordering from them. My daughter loves them.”

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Posted 1 year ago

“Fantastic quality and service, highly recommend and will be using this service again!”

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Posted 1 year ago

“Brilliant service, arrived on time.”

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Posted 1 year ago

“I get one every year for my daughter there amazing. I love how you can add their name and things about them really brings out the magic. Would definitely recommend 100%”

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Posted 1 year ago

“Quick delivery, very good for the price. Little boy was happy”

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Posted 1 year ago

“It brought the magic of Christmas to our home”

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Posted 1 year ago

“Arrived on time. Grandaughter loved it will be having letter again next year”

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Posted 1 year ago

“The santa letter was so lovely,it brought tears to my eyes,when my grandaughter,read it to me,she couldn't understand how father christmas, knew so much about her and that she was on the nice list.It was magical,thank you”

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Posted 1 year ago

“Always delivered promptly. The new AI feature writes a great personalised letter. I ordered three and was happy with each one without editing.”

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Posted 1 year ago

“We’ve used the Santa letters since our son was 1 year old and they’ve always been great but this year we used the AI generated letter and it was so perfect. I just typed some facts about him, friends names, what he wanted, words that describe him and the letter turned out perfect first time! Highly recommend”

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Posted 1 year ago

“Get better every year”

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Posted 1 year ago

“I have been ordering a letter for my girl since she was 2 years old,and this year being 5 she was very excited receiving her santa letter,and is always surprised how santa knows everything, I would recommend these letters they are magical and you get to choose from many designs. Looking forward to doing next years,thank you so much😊”

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Posted 1 year ago

“Excellent company. Have used for many years with no problems”

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Posted 1 year ago

“This year these letters are even better. The AI function makes them so personal and more believable. I have bought Santa letter direct since my girls were little and this year they’ve out done themselves. Fab job. Many thanks”

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Posted 1 year ago

“Omg my grandson was gobsmacked with his letter from Santa, his little face just lit up. He couldn’t believe that Santa knew his teachers name and what he had asked for Christmas. Thank you so much it made his day and year I think 🥰”

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Posted 1 year ago

“Very quick delivery, a lovely package. My little girl loved it”

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Posted 1 year ago

“This letter has been a slice of magic for my daughter for a few years now, she is always so surprised that she gets a nice certificate. As she is getting older her belief in magic is still the same and that warms my heart.”

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Posted 1 year ago

“Daughter will definitely love this. Quick to respond if you need help. I recommend this…”

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Posted 1 year ago

“The letter always go down a treat! The kids faces light up when they recieve their letters. They have souch arrive and they can't wait to open them. They get super excited because Santa has got in touch :)”

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Posted 1 year ago

“Excellent service, 9 years years of santa letters for my 2 grandchildren,and they love getting their letters thank you.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews