Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was absolutely delighted! She’s told all her friends it’s the magic of Christmas for a 5 year old!”

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Posted 4 months ago

“This is great for kids as my 2 neices loved them, the price selection and product's are amazing”

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Posted 4 months ago

“I love getting my daughter her santa letters from her. Always on time and love seeing her little face light up when she receives it”

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Posted 4 months ago

“I haven’t even received it yet and when I messaged to ask no one got back to me I’m very sad”

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Posted 4 months ago

“Never received”

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Posted 4 months ago

“The letter was really good but it arrived addressed to me and not my child, also the name on the nice list certificate was mine not hers.”

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Posted 4 months ago

“My son just opened the letter from Santa !!! Well happy to be on the good list :) thank you so much x we love the letter x”

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Posted 4 months ago

“Received on date selected fantastic letters my 5 year old granddaughter said wow Father Christmas knows sooooooo much and loved the activity pack thank you great service”

Santa Letter Direct 5 star review on 11th December 2025

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Posted 4 months ago

“Nice and easy to personalise, fast delivery. The letter itself is lovely but the text is not very dark which makes it difficult to read on the background”

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Posted 4 months ago

“Hi Still not received my order.”

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Posted 4 months ago

“We buy letters from Santa Letter Direct every year. They look so beautiful and are so detailed and personalised. We are always so happy with them and that's why we keep coming back.”

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Posted 4 months ago

“This is the 10th year I have used this company for Santa letters and I would never go anywhere else. The quality is excellent, the price is very reasonable and delivery is always on time. My children love the personalised letters and the choice is fantastic.”

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Posted 4 months ago

“Letter and certificate ordered for 5 yr old. She loved it and all the personal detail only added to her delight..recommend”

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Posted 4 months ago

“Grandkids were super excited to receive their letters from Santa and can't understand how Santa knew all the information on them.”

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Posted 4 months ago

“I didnt receive one of the letters I ordered and no one has contacted me back after 2 emails.... very poor service!!!!!!!”

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Posted 4 months ago

“Never received letter Don’t respond emails But happily send you an email asking to review their product”

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Posted 4 months ago

“Hello my letter was supposed to arrive yesterday but I never got one and we are not happy”

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Posted 4 months ago

“Haven't received the letter for my child!! Now need to order from elsewhere!!”

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Posted 4 months ago

“I have done these letters every year for my grandson, he likes getting his letter from Santa.”

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Posted 4 months ago

“Our 4 year old grandson was delighted with his letter and was especially pleased to learn that he was on the nice list Our daughter in son in law said he was beaming.”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews