Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello my letter was supposed to arrive yesterday but I never got one and we are not happy”

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Posted 1 month ago

“Haven't received the letter for my child!! Now need to order from elsewhere!!”

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Posted 1 month ago

“I have done these letters every year for my grandson, he likes getting his letter from Santa.”

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Posted 1 month ago

“Our 4 year old grandson was delighted with his letter and was especially pleased to learn that he was on the nice list Our daughter in son in law said he was beaming.”

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Posted 1 month ago

“Amazing as always. Brings tears to my Daughter’s eyes each year.”

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Posted 1 month ago

“Over a week since the letter was supposed to arrive and I've a very sad child now”

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Posted 1 month ago

“Very reasonably priced and fast delivery from the date we had chosen. The letter arrived in a Christmassy envelope addressed to my son and had lots of activites as well as the letter to keep him occupied”

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Posted 1 month ago

“Purchased for my 4 year old grandson and he loved it. Would recommend this , I will certainly buy again next year”

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Posted 1 month ago

“My little boy love it made very happy”

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Posted 1 month ago

“Grandson loved his letter and nice list certificate, wondered how Santa knew his friends names and what he wanted for Xmas”

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Posted 1 month ago

“My grandson was amazed with his letter….it’s gorgeous….ordered one last year and will be ordereing for many more years x Thank you x”

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Posted 1 month ago

“Fabulous service and my grandson (aged 4) loved his letter from Santa, his 'Nice List' certificate and activity pack. A wonderful gift and excellent value”

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Posted 1 month ago

“Have not received the letter”

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Posted 1 month ago

“I was favourably surprised how good the letters were based on such a low cost. I can only say that for two children for this year at least they still believe. Your letterscre-enforced that Santa is real.”

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Posted 1 month ago

“Have not received the letters. Was given a delivery date, and still has not arrived 5 days after that given date. Not very happy at all.”

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Posted 1 month ago

“Have been ordering these letters and activity packs for 6 years now and they never disappoint. All 3 grandchildren loved them. Excellent quality and good price”

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Posted 1 month ago

“My grandchildren loved their letters, beautifully written and illustrated. Arrived on time and very happy customer”

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Posted 1 month ago

“Once again a fantastic performance from this company, letter was great will be using again next year for the fourth year running”

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Posted 1 month ago

“My son was extremely excited about his letter and gifts from Father Christmas. It's such a lovely idea and a magical experience for both parents and children. I do this every year and it never gets boring. Thanks very much.”

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Posted 1 month ago

“letter never arrived.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews