Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My grandchildren was over the moon the letter lite up there little faces 2nd year iv had the Santa letter sent just gets better”

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Posted 1 month ago

“I think the AI option is really good, makes the letter flow a lot better and feels more personal.”

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Posted 1 month ago

“I have used Santa letter direct in previous years and have been happy with the process however I have not yet received my order x 3. They were due for delivery on 6/12/25, but nothing received anc I understand there are sometimes delays but I have been unable to get an update”

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Posted 1 month ago

“Good service, the letters are lovely and the extras that come with are fun for kids to do.”

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Posted 1 month ago

“Absolutely amazing and they bring so much joy to everyone xx”

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Posted 1 month ago

“The letter & certificate were just perfect, many thanks, highly recommend x”

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Posted 1 month ago

“My grandaughter loved her letter and was pleased santa knew how well she was doing at her swimming lessons”

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Posted 1 month ago

“Excellent, my daughter was so happy to receive it and she now knows the name of her elf at the North Pole and can’t wait tell everyone! Such a great letter”

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Posted 1 month ago

“Great job absolutely brilliant service and will definitely be ordering again”

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Posted 1 month ago

“Amazing as always! See you again next year, for year 10!”

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Posted 1 month ago

“An easy website to use, plenty of choices of letters to choose from and the children love them.”

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Posted 1 month ago

“Great letter and our kids loved it! Will be back next year for more.”

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Posted 1 month ago

“I’ve not received letters yet, so hard to give a review just yet. Sorry. Looking forward to receiving them.”

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Posted 1 month ago

“Aaiyla loved her letter from you great job done thank you so much merry Christmas 🎅”

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Posted 1 month ago

“Fab as always. Delivery was delayed for some reason”

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Posted 1 month ago

“My grandsons live there Santa letters & activity packs”

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Posted 1 month ago

“I have used Santa direct for a few years and have never been let down they deliver on time every year and letters are quality my Grandchildren are delighted every time they get a letter from Father Christmas. Highly Recommended”

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Posted 1 month ago

“The letter was for my 5 year old daughter Freya. She loved it Thankyou.”

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Posted 1 month ago

“Letters were great easy to order. Only one came my daughter loved it. I have emailed about the missing one and had no reply ?”

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Posted 1 month ago

“Kids were delighted, so excited now 🎅”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews