Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these letters every year they really make my girls smile. So well written and arrive really quick!”

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Posted 1 month ago

“Amazing joy you help us bring to different himes through the eyes and hearts of our children! Thank you ever so much!”

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Posted 1 month ago

“I have these letters every year. They are great. My grandaughter loves them. Sadly this might be her last year of believing 😔”

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Posted 1 month ago

“My grandaugter received her letter and activity pack from Father Christmas. She absolutely loves it. So well designed. I have been ordering these letters for many years eldest grandaugter is now 18 and used to have them for her. They are fantastic. They've all loved receiving them.”

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Posted 1 month ago

“Fast service Haven’t opened letters yet but the envelope looks great. Brought 2 can’t wait to see the grandchildren’s faces.”

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Posted 1 month ago

“She was absolutely delighted! She’s told all her friends it’s the magic of Christmas for a 5 year old!”

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Posted 1 month ago

“This is great for kids as my 2 neices loved them, the price selection and product's are amazing”

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Posted 1 month ago

“I love getting my daughter her santa letters from her. Always on time and love seeing her little face light up when she receives it”

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Posted 1 month ago

“I haven’t even received it yet and when I messaged to ask no one got back to me I’m very sad”

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Posted 1 month ago

“Never received”

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Posted 1 month ago

“The letter was really good but it arrived addressed to me and not my child, also the name on the nice list certificate was mine not hers.”

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Posted 1 month ago

“My son just opened the letter from Santa !!! Well happy to be on the good list :) thank you so much x we love the letter x”

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Posted 1 month ago

“Received on date selected fantastic letters my 5 year old granddaughter said wow Father Christmas knows sooooooo much and loved the activity pack thank you great service”

Santa Letter Direct 5 star review on 11th December 2025

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Posted 1 month ago

“Nice and easy to personalise, fast delivery. The letter itself is lovely but the text is not very dark which makes it difficult to read on the background”

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Posted 1 month ago

“Hi Still not received my order.”

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Posted 1 month ago

“We buy letters from Santa Letter Direct every year. They look so beautiful and are so detailed and personalised. We are always so happy with them and that's why we keep coming back.”

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Posted 1 month ago

“This is the 10th year I have used this company for Santa letters and I would never go anywhere else. The quality is excellent, the price is very reasonable and delivery is always on time. My children love the personalised letters and the choice is fantastic.”

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Posted 1 month ago

“Letter and certificate ordered for 5 yr old. She loved it and all the personal detail only added to her delight..recommend”

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Posted 1 month ago

“Grandkids were super excited to receive their letters from Santa and can't understand how Santa knew all the information on them.”

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Posted 1 month ago

“I didnt receive one of the letters I ordered and no one has contacted me back after 2 emails.... very poor service!!!!!!!”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews