Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“Lovely letter. Josie was very happy to receive it. Lovely writing and beautifully illustrated. Thankyou”

Santa Letter Direct 5 star review on 13th December 2025

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Posted 4 months ago

“All my grandchildren are over the moon it’s really got them in the Christmas spirit so thank you so much 😊”

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Posted 4 months ago

“Ordered 3 letters. They were worded beautifully. Children were so pleased Santa had sent them a letter.”

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Posted 4 months ago

“NOT DELIVERED. IT WAS STATED 'DELIVERED'”

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Posted 4 months ago

“I paid £7.48 for a letter for my daughter who is struggling to believe due to chat in school. The letter was perfect and would really have helped her to believe this year. I ordered on 26th Nov and it was to be delivered on 5th Dec. The letter still has not appeared. I'm extremely disappointed.”

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Posted 4 months ago

“Letters took a lot longer to arrive than expected, not sure who was at fault here. The letters are brilliant and our grandchildren look bed them. Beautifully written and very authentic. Thank you.”

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Posted 4 months ago

“My daughter loved every word”

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Posted 4 months ago

“Perfect letters, perfectly personalised to suit my two daughters age 7 & 11. Gorgeous designs! My teo were delighted when it was letter day this morning! Highly recommend! Good communication.”

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Posted 4 months ago

“I never received the letter and same replies from the emails, unable to contact anyone direct”

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Posted 4 months ago

“Our letters have now arrived. Can’t wait for our daughters to receive them’. The delivery took longer than anticipated but arrived before Christmas which is the main thing.”

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Posted 4 months ago

“So easy to arrange after answering some general questions and providing information relevant to the child AI came up with an amazing letter. The letter arrived with the optional extras I chose and was well received.”

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Posted 4 months ago

“Post office delivered late…but actual letters were brilliant.”

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Posted 4 months ago

“Not happy letter still not arrived”

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Posted 4 months ago

“They have not arrived where are they”

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Posted 4 months ago

“Communication was great when I had a couple of queries. I will definitely be using this company again next year. It was great that my grandchildren received such personalised letters - thank you!”

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Posted 4 months ago

“What a magical experience watching my grandson open his letter and knowing all about him and his achievements. It brought tears to my eyes.”

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Posted 4 months ago

“My 3 grandchildren loved their letters, great price and they are really nice letters, arrived when I requested. Thank you”

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Posted 4 months ago

“I have ordered the letter from santa and the letter for them to write to santa and we haven't received the one to be send back to santa”

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Posted 4 months ago

“My son loved it is now 15 and still I get him a letter from Santa”

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Posted 4 months ago

“Ot happy as I've not received anything.”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews