Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi my letter came so quickly it was such a lovely letter and my little girl was so pleased thanks again 😊”

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Posted 1 year ago

“Letter was lovely and went down a treat. I will be ordering again next year”

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Posted 1 year ago

“Very pleased with the video, my Granddaughter was over the moon, and can't praise the customer service team high enough for their help in helping me get everything right.”

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Posted 1 year ago

“Amazing letters, love the personalisation. My child was so happy.”

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Posted 1 year ago

“Lovely items just a shame they didn’t arrive on the day they said they would. Disappointing”

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Posted 1 year ago

“My grandsons loved. The excitement while reading them was priceless”

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Posted 1 year ago

“My daughter was really excited when she received her letter and loved the content”

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Posted 1 year ago

“Only thing that could make it better is when using the AI letter if you could keep parts of the letter and only change some.”

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Posted 1 year ago

“Great, my son loved it. It was a great surprise for him. Would recommend.”

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Posted 1 year ago

“Once again U have made my daughter so happy wi her letter”

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Posted 1 year ago

“Letters were ordered 11/12/24 with an eta of 11/25/24. It is now 12/2/24 and the letters did not get delivered to the 5 recipients. Very disappointing.”

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Posted 1 year ago

“We have not received the Santa letter”

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Posted 1 year ago

“Milly loved her letter from Father Christmas. She was very excited about it. Thanks”

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Posted 1 year ago

“George received his button but there is still no sign of his letter pack. Please advise. Thank you.”

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Posted 1 year ago

“Have been sending Santa Letters to my grandchildren for a few years now. They are so happy when they receive them. The letters are lovely and it’s very emotional when reading them and seeing my grandchildren’s faces”

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Posted 1 year ago

“Never recive my letter for my kids”

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Posted 1 year ago

“We are very happy”

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Posted 1 year ago

“Update: after my review they straightaway sent new one with correct name and letter looks fab and certificate. Can't wait to see my boys Reaction thank you. I have ordered Santa Letter for my son and filled up everything correctly. Provided parent name on requested field and child's name on the correct field and certificate and letter head is addressed to me the parent. So it was very disappointing. Had to change the name by hand on both. Had to change the name by hand on both.”

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Posted 1 year ago

“Our Grandson loves Christmas and he gets really excited that he is on the good list and cannot believe he knows so much. He knows the presents he wants. He starts colouring the things in his pack immediately he has read the enclosed letter. Receiving Santa’s letter is the start of Christmas for him.”