Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant my grandson loved it and the nice certificate was brilliant, this is about the 3rd one I've done and have told his mum that I will stop doing them when he is 18 haha”

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Posted 1 year ago

“My grandchildren loved receiving them and the personal details surprised them short story graphics all fantastic”

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Posted 1 year ago

“A lovely surprise for the recipient and great quality too. Delivered when it was supposed to be. Definitely recommend this”

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Posted 1 year ago

“My Grandson absolutely loved his letter, he was amazed hiw he knew his friends”

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Posted 1 year ago

“Lynkon loved his letter from Santa that it was a real surprise for him.”

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Posted 1 year ago

“Absolutely fabulous, my nephew loved it... his face was amazing”

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Posted 1 year ago

“My 2 Grandsons aged 5 and 6 were so delighted with their letters! I was thrilled by their gorgeous reaction. Being good boys they were so happy Santa recognised this! Highly recommend getting these done for the little ones at Christmas. Delighted with it”

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Posted 1 year ago

“Grandaughter was delighted with it as usual. Its a lovely letter for the kids.”

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Posted 1 year ago

“My kids 6 and 9 were extremely happy to read the letters . They are both strong believers in Santa . The letters arrived when i asked .Thank you for making this so special.”

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Posted 1 year ago

“Tho 16 she loves Christmas and loved the letters I have been sending them since a baby”

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Posted 1 year ago

“Not great this year…. While all of her things (envelope, nice list certificate, etc) was addressed to her, the letter itself was addressed to: (Child’s Name). Because of who she is, who we are… I told her “Santa ain’t Jesus and his printer/computer probably had a brain fart, so it’s not perfect, but all the details and the certificate is your name, so I GUEEEEESSS you’ll get what you asked for”…. And for the past 3 days I’ve been referring to her as “Child’s Name”, which she scolds “if you keep making fun of him, you’re going on the naughty list and since I look like you, he may confuse us. So you better not put me on the naughty list mommy”…. Then she giggles. I checked it before it was mailed and it said “Child’s Name”, and I reverified and re-entered her name… obviously, everything else had her name.. so I’m pretty disappointed, especially since it should’ve been here the 23rd and only showed up the 1st… which was making her anxious not getting her letter yet. Then it’s addressed like that? 😞”

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Posted 1 year ago

“Beautiful Santa letter,my little girl was absolutely thrilled with it. Thank 🎅🎄🎅”

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Posted 1 year ago

“Absolutely Amazing”

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Posted 1 year ago

“Great letter from Santa, staff great at communicating also.”

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Posted 1 year ago

“The letter was perfect we'd been to see Santa on the 30th and her letter was there when we got home, our 2.5yr old Granddaughter was so excited - it tied in perfectly with the days events. I've ordered these since she was born, the letters have been kept in her memory box and looking back on her achievements each Christmas season is just beautiful. Will definitely continue to order these each year. Thank you and Merry Christmas 🎅 🎄 🎁”

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Posted 1 year ago

“Been doing this for My Grandson for few years now+i love it great service good value+the letter was+always is lovely”

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Posted 1 year ago

“Excellent service, our grandson loved getting his letter from Santa”

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Posted 1 year ago

“Excellent 5 stars”

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Posted 1 year ago

“Great service, easy to set up, great communication. Children were so excited to receive letters from Santa, also had texts from Santa on Christmas day, have set up fir them to have texts sent to them on their birthdays as well. Great value for money. Will use this service again, and have recommended it to family and friends.”

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Posted 1 year ago

“Excellent service my granddaughter was over the moon to receive her nice list Christmas book Thank you”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews