Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“We ordered 4 and only 3 arrived so now my eldest thinks Santa has forgotten about her! We have sent an email but had no response. Very disappointing and won’t be ordering again”

Helpful Report

Posted 1 month ago

“It was very well thought out and good value for money. Came on time and the presentation excellent good company”

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Posted 1 month ago

“Very good, a little later with delivery but in plenty time before Christmas.”

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Posted 1 month ago

“My 2 little boys loved receiving their letters from Santa through the post and especially know that they can read them with a little help makes it even more magical and keeps the magic and belief alive.”

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Posted 1 month ago

“Absolutely beautiful and perfect, my daughter was absolutely amazed when we read it together. Lovely how you can personalise it with your child's achievements and friends etc”

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Posted 1 month ago

“The letter not arrived yet always arrived o right time ,im afraid is been missing, my son is autistic is been checked every 😢”

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Posted 1 month ago

“Was everything I expected my little one absolutely loved the letter and he cannot wait to see what Santa has brought him Definitely order another one this year”

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Posted 1 month ago

“Recipient absolutely loved it thank you ☺️”

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Posted 1 month ago

“Myla was soooooo excited to recieve her letter that she video called me just to show me & try to read it to me, bless her heart”

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Posted 1 month ago

“Have not received anything”

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Posted 1 month ago

“This is the first year when we did not receive the letter....at all. My daughter is extremely disappointed 😞”

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Posted 1 month ago

“Not arrived as yet ?”

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Posted 1 month ago

“Order not received”

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Posted 1 month ago

“Ordered 3 letters. Arrived when promised. My Grandchildren loved them.”

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Posted 1 month ago

“The letters are always very well presented, I'm a returning customer because I'm always impressed. However I've deducted a star because letters need to be ordered seperately, and even though I clicked "order another" so done it within a few mins, they were posted on seperate days meaning one child has her letter from santa and one child still hasn't received theirs. Which is very disappointing.”

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Posted 1 month ago

“My grandchildren loved their letters from Santa, well worth the money”

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Posted 1 month ago

“Our grandson was thrilled to get Santa's letter and activity pack and started doing the activities straight away.”

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Posted 1 month ago

“Fabulous gift”

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Posted 1 month ago

“My Granddaughter loved the Letter from Santa!”

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Posted 1 month ago

“Couldn't have worded it any better myself”

Helpful Report

Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews