Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Santa Direct for my little boy since he was a baby, due to the quality of the amazing Santa letters (which you can pick the picture at the top of page) and it’s a fantastic service. Reliable and you are given opportunity to review letter prior to posting on your desired date, so if there happens to be any changes to Christmas gift you can edit letter appropriately. You can choose letter only or nice list certificate or pack. Would recommend 💯”

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Posted 1 month ago

“Have not recieved the letter”

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Posted 1 month ago

“My sons letter was supposed to be delivered on Saturday and it’s now Tuesday and the letter still hasn’t been delivered, very disappointed as I have used this company previously and the letter has arrived on time”

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Posted 1 month ago

“Disappointing for the money could have done ourselves using co pilot and a printer”

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Posted 1 month ago

“Haven’t received yet!!”

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Posted 1 month ago

“River loved this”

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Posted 1 month ago

“My daughters really happy with her letter from santa looks forward to it every year”

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Posted 1 month ago

“I have used your letters every year since my children were 4 & 5, and they have brought so much magic into my children, unfortunately this will be the last year I will be ordering as my youngest child will be starting secondary school in September so will no longer be a believer. I do recommend your letters to everyone”

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Posted 1 month ago

“Still no sign of my order, despite being told it was dispatched at the beginning of December”

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Posted 1 month ago

“My grandson loved his letter, such nice details. Keeps the magic alive. Thanks you”

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Posted 1 month ago

“My 8 year old son was amazed with his letter from santa. He couldn't believe santa knew he was a Manchester united fan and how much he loves pepperoni pizza. He even mentioned his bestie friend Boris (his dog) I would definitely buy again if he still believes next year fingers crossed. Makes christmas that little bit more magical.”

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Posted 1 month ago

“Once again a very simple task to create a letter. Clear website with lots of options. Accurate despatch and delivery times with discounts offered. Well done”

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Posted 1 month ago

“My 2 Grandsons were over the moon with there letters from Santa”

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Posted 1 month ago

“Lovely daughter very happy”

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Posted 1 month ago

“I had 3 made this year as I use them every year for my own child now my grandchildren have them too. Love the activity pack and little extras too. Finally used the new AI letter for my 1 year old and the letter was amazing will definitely be buying again next year as always. It keeps the magic alive in our house thank you”

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Posted 1 month ago

“It was fab my boy loved it 💙”

Santa Letter Direct 5 star review on 9th December 2025

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Posted 1 month ago

“The letter didn’t received”

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Posted 1 month ago

“I buy the NSPCC letter from Santa every year. Initially for my two boys (who are now grown up), and now for my nephew. He absolutely loved receiving it. He’d had a really good day at school on the day it arrived, and was convinced that Father Christmas must have known he’d had a good day and sent the letter! So magical”

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Posted 1 month ago

“My granddaughter is 6 years old. I have had one of your letter packs from you every year. This year is the same so happy to see her little face light up with joy Thank you”

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Posted 1 month ago

“Beautiful my daughter loved it, very very happy”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews