Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything went as pomised, thant you.”

Helpful Report

Posted 3 months ago

“Lovely made letter, little one was made up well worth it”

Helpful Report

Posted 3 months ago

“You made a 3-year-old very happy. He was amazed at how much Santa knew about him!”

Helpful Report

Posted 3 months ago

“I have always used this company for my children's santa letters but this year they didn't arrive, which is very disappointing and too late to order more, won't be using again”

Helpful Report

Posted 3 months ago

“Great letters arrived on date stated. Kids delighted with them. Will definitely get them again”

Helpful Report

Posted 3 months ago

“My daughter sent me a video of the children opening their letters. Absolutely adorable they loved them.”

Helpful Report

Posted 3 months ago

“My granddaughter loves receiving this each year, it's the best seeing her little face light up. Good communication, great value and very quick service from the company.”

Helpful Report

Posted 3 months ago

“This is my 4th year of using these guys. Lots of choice, easy to navigate, kept fully informed, delivered as requested. Only one word "amazing"”

Helpful Report

Posted 3 months ago

“Amazing service 👏🏻”

Helpful Report

Posted 3 months ago

“Exceptional service been using it for the past 6 years letters keep getting better especially with AI making the story the smile on my daughters face is worth it”

Helpful Report

Posted 3 months ago

“Did not arrive on the date it said and we did not receive any of the letters I paid for until I contacted them. The digital download that I paid for did not work either. Felt it was a rip off but they did eventually send them and resent another link before Christmas but it ws too late for me to use it”

Helpful Report

Posted 3 months ago

“I have been getting these letters for 15years now It has crept from 1 up to 4 letters per year However my eldest grandson is nearly 16 years old now and this will be his final one as he just laughs and goes along with it I know he loves them really sshh”

Helpful Report

Posted 3 months ago

“Our letter was beautifully written, portraying the personal information perfectly. My daughter was so amazed by the knowledge and accuracy of the letter. It went down a treat.”

Helpful Report

Posted 3 months ago

“Sincere thanks for another yearly letter for my Grandaughter from Santa. This year I chose the letter describing all the reindeer and she loved it so now knows all their names and so do I. Hopefully, I shall order again if the magic remains !!”

Helpful Report

Posted 3 months ago

“This year is the second year i have used the Santa letter. Both my little ones were so excited when they received their letters. They were personalised to each of them and they were in awe at how Santa knew things about them and what achievements they had done during the year. It has made the build up to the big day even more special for them.”

Helpful Report

Posted 3 months ago

“One letter arrived on time 2nd didn't arrive emailed company replacement sent out immediately”

Helpful Report

Posted 3 months ago

“the evelope was lovely with such detail, the letter was beautifuly written and the small insets made is flow and feel so personal. The children loved the letter so much magic and the oldest at 12 still loved it and had fun”

Helpful Report

Posted 3 months ago

“Absolutely marvelous Louis was over the moon and after all it's his reaction that counts would highly recommend”

Helpful Report

Posted 3 months ago

“My daughter loved this. She is 9 years old and still believes in magic. This may be our last year with our youngest. The key was a lovely touch, too. It came when you said it would, and the discount was great, too, given the cost-of-living squeeze in the current climate.”

Helpful Report

Posted 3 months ago

“Great choice, lovely pictures”

Helpful Report

Posted 3 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews