Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class letter”

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Posted 1 month ago

“Great choice of letters easy process quick delivery!”

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Posted 1 month ago

“Great service. Well written and very personal. Nice envelope too”

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Posted 1 month ago

“My 5 year old granddaughter absolutely loved her letter from santa, she was very happy.”

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Posted 1 month ago

“Lovely Christmasy letter from Santa Claus kids were thrilled !”

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Posted 1 month ago

“My daughter, niece and nephew, always love the letters and get excited when they come through the post”

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Posted 1 month ago

“My grandson was buzzing when he received his letter as there were so many personal additions that could be added to make it look like Santa was really watching over him the past year at his everyday life and achievements. 10/10!”

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Posted 1 month ago

“Absolutely brilliant. Arrived on time ( to all three grandchildren). Perfect in every way. Made their Christmas perfect. Great contact all the way through such little cost for a perfect memory”

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Posted 1 month ago

“The letters written by AI werer much more personal this year. Thank you”

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Posted 1 month ago

“Such an amazing service my son gets so excited when he gets his letter. We have been using this service for years. Absolutely brilliant.”

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Posted 1 month ago

“I have used Santa Direct for many years. This year the letters took longer. I emailed and had prompt helpful communication and a promise of sending them out again if they didn’t arrive within 3 days! I was bowled over, the letters did arrive granddaughters were very happy and Fiona was amazing in her responses. A fantastic service worth every penny.”

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Posted 1 month ago

“Very good service from this company use them for years”

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Posted 1 month ago

“Excellent service, granddaughter loves the letter it's so magical and good quality hopefully she will still believe for a few more years to enjoy her letter as she thinks santa is watching her 🎅🎅🎅💖”

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Posted 1 month ago

“I buy these for my children and nieces each year and they bring that extra little bit of magic. I love that they can be personalised with little details, and that you can choose the designs and sending dates too. I always grab them when they are on offer too as much more affordable when you're buying 5!”

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Posted 1 month ago

“Still haven’t received my letters”

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Posted 1 month ago

“All of the children were thrilled to bits with their letters the beautiful”

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Posted 1 month ago

“Absolutely brilliant letters. I used the AI ones and they are so detailed. Very impressed with them. The kids will love them. They arrived so quickly too!”

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Posted 1 month ago

“Have used this service several times and can't fault it. Easy to use website with various options to add in extras. The letter and pack received are of an excellent standard, my grandaughter loves just how personalised her letter is. The letter was delivered exactly when it said it would be.”

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Posted 1 month ago

“Every year we have been getting a letter for our son, he turned 11 on monday and he still loved his letter from father christmas. Very easy to order, and normally takes few days when you request it. Great service”

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Posted 1 month ago

“Poppy was so excited to receive her letter from Santa, she was incredulous that he knew her friends names and what she enjoys doing. She said he even knows we bake cakes Grandma !! Worth every penny, it is the 2nd year I have done this and will continue as long as she believes 😊”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews