Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My grandson loves receiving his letters from Santa , it’s a fantastic service and very reasonably priced, arrives very quickly and would most definitely recommend it to anyone and would give it 🌟🌟🌟🌟🌟”

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Posted 1 month ago

“We were supposed to received the letters nearly a week ago now and we still haven’t!! Not impressed as we have had no communication explaining any lateness??!!”

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Posted 1 month ago

“Not recieved yet”

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Posted 1 month ago

“As always fantastic job grandchildren very happy it's so magical to see them reading them”

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Posted 1 month ago

“Lovely letter. Josie was very happy to receive it. Lovely writing and beautifully illustrated. Thankyou”

Santa Letter Direct 5 star review on 13th December 2025

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Posted 1 month ago

“All my grandchildren are over the moon it’s really got them in the Christmas spirit so thank you so much 😊”

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Posted 1 month ago

“Ordered 3 letters. They were worded beautifully. Children were so pleased Santa had sent them a letter.”

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Posted 1 month ago

“NOT DELIVERED. IT WAS STATED 'DELIVERED'”

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Posted 1 month ago

“I paid £7.48 for a letter for my daughter who is struggling to believe due to chat in school. The letter was perfect and would really have helped her to believe this year. I ordered on 26th Nov and it was to be delivered on 5th Dec. The letter still has not appeared. I'm extremely disappointed.”

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Posted 1 month ago

“Letters took a lot longer to arrive than expected, not sure who was at fault here. The letters are brilliant and our grandchildren look bed them. Beautifully written and very authentic. Thank you.”

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Posted 1 month ago

“My daughter loved every word”

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Posted 1 month ago

“Perfect letters, perfectly personalised to suit my two daughters age 7 & 11. Gorgeous designs! My teo were delighted when it was letter day this morning! Highly recommend! Good communication.”

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Posted 1 month ago

“I never received the letter and same replies from the emails, unable to contact anyone direct”

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Posted 1 month ago

“Our letters have now arrived. Can’t wait for our daughters to receive them’. The delivery took longer than anticipated but arrived before Christmas which is the main thing.”

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Posted 1 month ago

“So easy to arrange after answering some general questions and providing information relevant to the child AI came up with an amazing letter. The letter arrived with the optional extras I chose and was well received.”

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Posted 1 month ago

“Post office delivered late…but actual letters were brilliant.”

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Posted 1 month ago

“Not happy letter still not arrived”

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Posted 1 month ago

“They have not arrived where are they”

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Posted 1 month ago

“Communication was great when I had a couple of queries. I will definitely be using this company again next year. It was great that my grandchildren received such personalised letters - thank you!”

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Posted 1 month ago

“What a magical experience watching my grandson open his letter and knowing all about him and his achievements. It brought tears to my eyes.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews