Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So fast on the delivery and the wowcher discount was well worth the price!! Excited kids opening it to make Christmas abit more magical. Would buy again!”

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Posted 4 months ago

“Have ordered a letter every year for the past 10 years. My daughter absolutely loves receiving hers”

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Posted 4 months ago

“Excellent service, little one was happy to receive the letter..”

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Posted 4 months ago

“Great response and the most wonderful letter generated for my son who is still believing nearly at the age of 10! Thank you so much”

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Posted 4 months ago

“Been having this for quite a few years now.Always happy with santa letter & all the other stuff with it.Very easy to order,no problems”

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Posted 4 months ago

“Great letter from santa, great that you can proof read to make sure it's all worded nicely and peronalised to the way you wish, I'm a returning customer of many years, thanks for helping keep the magic alive 😀”

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Posted 4 months ago

“Absolutely brilliant! My kids loved it. Always have a very happy experience!”

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Posted 4 months ago

“Super happy. My little boy loves it.”

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Posted 4 months ago

“I have been using this company for the last few years so easy to use and love they give options to personalise which gives the authencity. The discounts they issue are great as well additional things that you can buy. I have recommended this company to friends and family who give similar feedback. Also received the santa before the estimate delivery date. Thanks for being an awesome company.”

Santa Letter Direct 5 star review on 16th December 2025

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Posted 4 months ago

“Absolutely beautifully crafted. My daughter thrived on the personalisation.”

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Posted 4 months ago

“I bought the AI version of the santa letter for my 5 year old neice who has only just plucked the courage up to go visit santathis year. The letter sounded so magical and even i even added details from her actual santa visit . It arrived in plenty of time I also purchased the santa key which is a nice little addition to add to the Christmas magic she is now so excited for santa to come she's already got her key ready for santa .”

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Posted 4 months ago

“Very easy to order. Delivered in good time. Quality very good. highly recommend xx 💋”

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Posted 4 months ago

“Easy to use website and yet another year we have been delighted with the letters received.”

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Posted 4 months ago

“Amazing service! Wonderful letters all delivered ahead of schedule and the best priced I have seen! Thank you!”

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Posted 4 months ago

“Always working really well for us 😃😃. Never disappointed 😍😍”

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Posted 4 months ago

“Lovely letters, amazing quality and the AI feature is brilliant just put in a little bit of information and it writes a perfect letter for you!”

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Posted 4 months ago

“Honestly this was so lovely my son loved it and the activity pack. The customer service was excellent from Fiona when my letter didn’t initially arrive. It arrived as promised but knowing they would replace meant a lot thanks”

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Posted 4 months ago

“Fantastic thing to do for the kids to keep the magic alive prices are reasonable communication is good highly recommended”

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Posted 4 months ago

“Amazing AI written letters. Really impressive, my kids loved them. Nicely presented and arrived promptly. Would recommend.”

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Posted 4 months ago

“I ordered it for my granddaughter and it made her day,”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews