Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly this was so lovely my son loved it and the activity pack. The customer service was excellent from Fiona when my letter didn’t initially arrive. It arrived as promised but knowing they would replace meant a lot thanks”

Helpful Report

Posted 1 month ago

“Fantastic thing to do for the kids to keep the magic alive prices are reasonable communication is good highly recommended”

Helpful Report

Posted 1 month ago

“Amazing AI written letters. Really impressive, my kids loved them. Nicely presented and arrived promptly. Would recommend.”

Helpful Report

Posted 1 month ago

“I ordered it for my granddaughter and it made her day,”

Helpful Report

Posted 1 month ago

“My granddaughters were so happy to receive their personalised letters.”

Helpful Report

Posted 1 month ago

“Fantastic personalised letter my son absolutely loved it!”

Helpful Report

Posted 1 month ago

“I've ordered one every year for my 7 year old and he loves recieving a letter from Santa to hear he's on the nice list and being able to write Santa a letter, Santa letter direct never seem to fail to keep the magic alive and would always recommend to family and friends”

Helpful Report

Posted 1 month ago

“Such a great product and quick delivery too. I'll be back next year!”

Helpful Report

Posted 1 month ago

“Our children love getting these .. They are fantastic and personal to them”

Helpful Report

Posted 1 month ago

“I loved this website, so easy to do and if you weren't happy with the AI generated version, you could simply go back a page and make a few amendments to create a different letter to suit your needs! Definitely worth the money and the letters arrived within the timeframe. Letters looked very authentic and would highly recommend. I'll know where to come next year for sure!!”

Helpful Report

Posted 1 month ago

“Been using for 9 years for letter for my kids, perfect everyone and I love the new AI letters, helps to bring the extra magic”

Helpful Report

Posted 1 month ago

“I always use santa letter direct, my kids get so excited when they arrive they are brilliant! Highly reccomend quick postage and arrive on time when they say”

Helpful Report

Posted 1 month ago

“Sending a letter from Santa has been absolutely lovely for my grandchildren. They were very excited to open the letters. I shall continue to use this system, to see the joy on their faces was amazing. Thank you for making this possible.”

Helpful Report

Posted 1 month ago

“Very easy to use and set up. Arrived on time aspromised Good email comms to let me know progress Grandson absolutely happy with letter, hung it in pride of place Thank you, will be back”

Helpful Report

Posted 1 month ago

“As my child gets older he here stories that Santa isn't really as he is age 8 now and kids at school are whispering, so recently he's been self doubting until receiving Santas letter through the post and he's face lit up .... Keeping the kids Christmas beliefs that little longer.”

Helpful Report

Posted 1 month ago

“Perfect. Just what we were looking for and my daughter thoroughly enjoyed recieving them. Unique and personalised.”

Helpful Report

Posted 1 month ago

“Amazing will definitely be using again”

Helpful Report

Posted 1 month ago

“I have been ordering the personalised Santa letters off you for our Grandson Lance year after year. They are so good that even at 8 years of age now, when so many children his age sadly no longer believe in Father Christmas, the magic your letter brings makes Lance still believe. Thank you and a Merry Christmas to you all 🎅🏼🎄”

Helpful Report

Posted 1 month ago

“I have been getting the Santa letters for many years for my daughter, she gets so excited receiving something through the post, even at the Age 11! Its so easy to arrange, and you get to pick the designs, and add any extra's.”

Helpful Report

Posted 1 month ago

“Both my grandsons loved receiving their letter from Father Christmas, absolutely amazed that he knew so much about them!!”

Helpful Report

Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews