Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved her letter & the other bits was lovely .”

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Posted 1 month ago

“Speedy delivery and the new AI feature worked perfectly! My Children love receiving their letters from Santa every year!”

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Posted 1 month ago

“Absolutely beautiful letter my little girl really believed it came from santa speedy delivery too as last year thank you”

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Posted 1 month ago

“Easy to create and you have a chance to proofread before its sent out on a specific day”

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Posted 1 month ago

“I love everything about the letter. Its so cute. And seeing your child smile and the magic behind it just priceless. Thank you so much”

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Posted 1 month ago

“I've ordered these letters for the past few years for my children and they love getting their letters from santa”

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Posted 1 month ago

“This is the third year we have used Santa Letter Direct, what a great service. Our Grandaughter and her friend have been absolutely thrilled and delighted when their letters have arrived.”

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Posted 1 month ago

“My grandson was very pleased with his letter. For the first time he was able to read it all by himsrl”

Santa Letter Direct 5 star review on 16th December 2025

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Posted 1 month ago

“Every year you get better . Carter loves receiving his letter from Santa Thank you to your team for bringing magic into Carters life . Wishing you all a Merry Christmas”

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Posted 1 month ago

“Fast and efficient delivery Amazing quality”

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Posted 1 month ago

“Kiddo loved his letter and certificate. We order every year and for birthdays and other holidays too. Kiddo is medically complex so I can be difficult to find things relevant to his situation but being able to personalise the letters etc means it works really well for us.”

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Posted 1 month ago

“Letters are amazing , the kids love them so much , so real , they are on time and very affordable , the whole experience is Amazing”

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Posted 1 month ago

“I’ve always used the NSPCC Letters from Santa, but unfortunately they didn’t run them this year. While searching online for an alternative, I came across your website and, to be honest, I was a bit dubious at first — it almost seemed too good to be true! An AI-generated letter, created from just a few details, with 50% off and free delivery? Despite my doubts, I decided to go ahead and place an order, and I’m so glad I did. The letter is absolutely amazing. It’s already been delivered, although we haven’t given it to our little one yet — the elves will be taking care of that in a couple of days! I know she’s going to be absolutely thrilled by how personalised it is and how much Santa seems to know about her and her life. It truly feels magical. Safe to say, this company will be our go-to for as long as we still have a believer in the house. Thank you again for such an amazing service”

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Posted 1 month ago

“I was very impressed by the letters I had 5 to send to grandchildren and they loved them great value for money”

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Posted 1 month ago

“I’m very happy from Santa letter.😊 It is very beautiful and my daughters was very happy🥰”

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Posted 1 month ago

“Ive ordered from Santa Letter Direct every year for my little one. The choice and quality of letters are wonderful and have a beautiful personal touch. My daughter loves getting her Letter and activity pack through the post each year and that special message on the day from the big man himself. Fantastic company and competitive prices.”

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Posted 1 month ago

“Grandchildren were absolutely made up with their letter's, they're little faces lit up and they were thrilled with so much Christmas joy”

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Posted 1 month ago

“It was very exciting and special for my little boy.”

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Posted 1 month ago

“Third time I've used Santa Direct - highly recommend. Fantastic variety of options available and easy to navigate the site. Great quality of products too and delivered to 3 happy children.”

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Posted 1 month ago

“I was able to choose when I wanted it delivered. The letter is as shown in preview. It was delivered when I was expecting it and use this company every year.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews