Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love Santa letters and all the other things they offer , Ollie is 11 but has had a Santa letter for years now :) will continue to buy every year quality is great super speedy delivery and the look on Ollie’s face is priceless The price is good too :) Thanku guys and girls for all your lovely work xx”

Helpful Report

Posted 2 years ago

“the children love the activity packs they look forward to them every year it would be good if you could add reindeer food into the pack”

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Posted 2 years ago

“Letters were brilliant and my granddaughters were so happy. This was the 6th year but probably the last as they are “ getting older “”

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Posted 2 years ago

“amazing service what a lovely gift for my granddaughter she was very excited to receive it. fast prompt service.”

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Posted 2 years ago

“My 7year old daughter was so happy receiving a personalised letter back from santa, he mentioned seeing her barbie dream house in the elf workshop and it made her so excited. Will definitely order again next year!”

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Posted 2 years ago

“I order a letter every year for my son, he's now 7. We love them. He gets all excited when it comes through the door. I will continue to order for as long as I have a believer.”

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Posted 2 years ago

“I have always used this company for our Santa letters since my daughter was born and she is Now 7 in march! They are fab! I love how personal they make it and my son who is 4 in march also has his letters and he loves it.”

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Posted 2 years ago

“I have ordered this every year for my 9 year old daughter, and the 9th year did not fail to disappoint once again. Absolutely fantastic and very believable. Thank you x”

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Posted 2 years ago

“One of my letters for some reason was list in the post, but contacted letter direct and they issued another at no cost, excellent customer service.”

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Posted 2 years ago

“Very good my son love it so much”

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Posted 2 years ago

“Been using for years now. Started using when I just had one grandchild now have 3 and they all look forward to getting their Santa letters every year.”

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Posted 2 years ago

“I always order a letter from this site they are always lovely and authentic.”

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Posted 2 years ago

“My daughter who is 11 years old still loves getting her letter from Santa. Thank you for the amazing service you give.”

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Posted 2 years ago

“Very pleased the boys both loved them thank you”

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Posted 2 years ago

“I have purchased this letters for my children for the past 8 years and they have always been a great success! This year my 7 year old was on the verge of asking some awkward questions but this letter from Santa made them vanish instantly! Relieved Mummy!”

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Posted 2 years ago

“Every single christmas i get my son a different design letter his first letter when he was 5mths old... Now 9yr old he still believes in the Christmas magic.”

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Posted 2 years ago

“Our first purchase, and was not disappointed.”

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Posted 2 years ago

“Excellent as always”

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Posted 2 years ago

“Really lovely letters from Santa and fun activity pack. Order them for my grandsons each Xmas and they're so excited when they receive them.”

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Posted 2 years ago

“Getting very expensive for what you actually receive. The add on extras to the letter are very pricey in particular. Unfortunately this has made me decide not to use this company again.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews