Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been ordering for years my boys are still happy when their letters arrive.”

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Posted 2 years ago

“Ordered a few times now, but the last time was a disappointment. I received emails asking me to update the letter, which I'd already done. I wasn't sure at several instances whether the order had actually been processed! It had, but was very confusing & a bit worrying”

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Posted 2 years ago

“Excellent service have used for few years now and helps keep magic alive brilliant.”

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Posted 2 years ago

“We received the letter prompt and was very realistic.”

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Posted 2 years ago

“Highly Recommended”

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Posted 2 years ago

“Didn't arrive, complete con despite being paid for in November”

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Posted 2 years ago

“Great, my kids loves it”

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Posted 2 years ago

“Sry I paid but I didn't received my girl's letter and it made me so sad.”

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Posted 2 years ago

“I’ve ordered a Santa letter each year for the last 5 years, my child recognises the envelope and gets really excited every time. I’ve also purchased the birthday cards too for extra excitement. Delivery time is always accurate too.”

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Posted 2 years ago

“The letter was really special for my little girl. She was so happy to be on the nice kids list and also all the details what was mentioned on the letter made her believe more. The decorations are very nice. Postage was fast and smooth. Recommend to everyone”

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Posted 2 years ago

“The Santa letter was very well presented all of the information that I needed was included. It is such a joy to see my daughters reaction when she reads it and Santa knows exactly what she would like and also her interests and hobbies and achievements throughout the year.”

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Posted 2 years ago

“Great choice of letters. Great communication and delivered exactly when they said it would.”

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Posted 2 years ago

“My granddaughters love receiving their Santa letters. They get excited when when it comes through the letter box. I love having a choice of designs and content, it enables me to match letters with each of them. Definitely be ordering again this year”

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Posted 2 years ago

“Very pleased with Santa letters I ordered, my 2 great granddaughters, Isabelle and Harriet were thrilled to receive a letter from Father Christmas”

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Posted 2 years ago

“Will be back again this year. Outstanding team. Thank you so much”

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Posted 2 years ago

“Absolutely 💯 fantastic santa letter,made my Evie & Harvey soooo happy & excited for Xmas,just Absolutely magical..!!”

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Posted 2 years ago

“Absolutely amazing. Quick delivery, good updates. My kids loved them. They had a real genuine santas letter feel. They couldn’t believe Santa wrote them letters on his special paper this year. These helped add to the magic. Will be buying every year now I’ve found this gem of a business.”

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Posted 2 years ago

“I think the personalisation to everything they offer is great. I order a letter with activity pack every year and this year I added on the video which was an amazing option which my little one loved. The products offered really adds the magic to Christmas and I will be ordering more for years to come along with my sisters who now also order after my recommendation. Thank you”

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Posted 2 years ago

“My grandson loved his letter and it arrived on the date I asked which was brilliant”

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Posted 2 years ago

“My grandson was really excited to receive a letter from Santa he even got a text message christmas day as well we were really impressed”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews