Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awww my grandson was over the moon with his letters ect”

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Posted 3 months ago

“It absolutely made my sons day to receive his letter from Santa and being able to personalise it made him keep believing in the magic of Christmas”

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Posted 3 months ago

“Easy to use website, great quality letter and quick delivery at a very reasonable cost. What’s not to like!”

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Posted 3 months ago

“Easy to use website - lots of variety in products offered and quick shipping and receipt of letter and “nice list” certificates”

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Posted 3 months ago

“I have used this company for quite a few years now and they’ve never failed me. My son gets so excited for the 1st of December as he knows he’s going to receive a letter from Santa. I love that they give us a delivery date choice and they’ve always been spot on. And it’s great that we can personalise our messages which make it extra special.”

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Posted 3 months ago

“Heidi was made up it really put the magic into Christmas which made her want to sit up and wait for him all night! To thank him bless”

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Posted 3 months ago

“Use this company every year. They are so reliable and the quality very good. My three grandchildren love them.”

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Posted 3 months ago

“Just what it says on the tin happy children lovely job Took a bit longer than expected”

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Posted 3 months ago

“I've used this site for all my grandchildren's Santa letters. The older two are 12 & 13 now but 8 continue to use it for my 6, & 2 2yr olds. The different styles and amount of packages are really good. I'll continue to use this site for a long time to come”

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Posted 3 months ago

“I've been using this service for over 8years now. Always on time. My grandchildren faces is a adorable.”

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Posted 3 months ago

“Been getting these for months kids for years. They always look forward to getting them…..even my now teenager still wants a nice list certificate!!”

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Posted 3 months ago

“Hohoho, I would like to thank you very much for the wonderfully prepared letter with detailed requests and thanks. You are very competent in what you do. It is beautifully colored and you pay attention to every detail, the envelope is beautiful. I will recommend you to everyone. Merry Christmas a d Happy New Year 2026”

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Posted 3 months ago

“Letter was amazing my daughter surprised and really happy”

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Posted 3 months ago

“Very easy to compose with help of AI. Good quality paper and beautifully written. Very believable that it came direct from Santa. Arrived very quickly and now been put away in the Christmas eve boxes, can't wait to see my grandchildren faces when they read their letters. Also the activity packs are a must. I know they will love all the things inside. On xmas day they will get a text from Santa which is another surprise. Next year I plan to order the video as they will be a bit older and appreciate more.”

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Posted 3 months ago

“Letter arrived quickly was made beautifully and daughter absolutely loved it will definitely order again next year!”

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Posted 3 months ago

“The Santa letter arrived very quickly with a lovely activity pack. The letter was written so well and was very well received as it was so believable by being able to include some details about the recepient. Lovely backgrounds to choose from too.”

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Posted 3 months ago

“My son loved his letter thank you so much”

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Posted 3 months ago

“Sadly the letter for my grandson has not arrived yet. Very difficult to get in touch with the company. I’ve tracked my order but it doesn’t give any way of asking a question.”

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Posted 3 months ago

“Lovely letter and activity pack came within a couple of days daughter was over the moon to get her own post!”

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Posted 3 months ago

“I absolutely love how personal the letters can be and we always get from you guys every year. Both my children look forward to them have been ordering for 10years now.”

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Posted 3 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews