Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son loved his letter thank you so much”

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Posted 1 month ago

“Sadly the letter for my grandson has not arrived yet. Very difficult to get in touch with the company. I’ve tracked my order but it doesn’t give any way of asking a question.”

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Posted 1 month ago

“Lovely letter and activity pack came within a couple of days daughter was over the moon to get her own post!”

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Posted 1 month ago

“I absolutely love how personal the letters can be and we always get from you guys every year. Both my children look forward to them have been ordering for 10years now.”

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Posted 1 month ago

“Amazing bye this every year my children get really excited”

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Posted 1 month ago

“My grandkids absolutely love the santa letters , they are personalised perfect to each individual and on excellent quality paper , I buy them every year from this site would highly recommended.”

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Posted 1 month ago

“My Granddaughter loved the letter and the other bits that came with it. She's nearly 3 and loved getting a letter through the post.”

Santa Letter Direct 5 star review on 16th December 2025

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Posted 1 month ago

“Used yourselves the last two years, love the choices available of letters and always delivered in time - another happy child this year! 🙏🏼🎄”

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Posted 1 month ago

“Another excellent letter received Arrived quickly”

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Posted 1 month ago

“We are on our 8th year of receiving letters/nice lists and activity packs. Excellent value, always delivered on time. I like you can order early for delivery later on, but you can change it before its posted thanks to the handy email prompts. Wouldnt use anyone else - im now in charge of all the familys nice lists and letters thanks to being able to store all the details on different tabs :)”

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Posted 1 month ago

“Loved this for my son he loved it and was so excited to read his letter from santa it made him even more excited for Christmas”

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Posted 1 month ago

“My grandchildren absolutely loved their letters especially now you can use AI the children were amazed how santa new what they have been doing at school”

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Posted 1 month ago

“Great letters from Santa especially by using AI. All of our grandchildren delighted with their letters. We had a minor issue with addresses initially but Fiona was extremely helpful in resolving this for us. Excellent service!”

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Posted 1 month ago

“Absolutely amazing service n the letters r absolutely amazing”

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Posted 1 month ago

“Always good every year, xmas ,birthdays back to school and summer holiday post card, have been with you for nine years and have recently had a new grandson so won't be stopping for a good while yet.thankyou”

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Posted 1 month ago

“Have not received either letter have sent an email to site but havent received a reply”

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Posted 1 month ago

“Millie was so excited to receive her letter from Father Christmas. It was delivered very quickly.”

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Posted 1 month ago

“Brilliant letters this is the second year of ordering from this site. This year our letters went missing in the post so I emailed them about this, received a response straight away and they sent copies out which were then received. Kids loved them! Thank you”

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Posted 1 month ago

“Loved how many options there were to pick from for the letter. I found the one that fits best to my daughter’s belief and it gave her the magic spark of wonder. When reading it.”

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Posted 1 month ago

“Letter from Santa was great. My granddaughter loved it. I have used this company on many occasions for birthdays as well as Christmas and they are always of a high standard. Delivered by the date selected at time of purchase. Excellent service.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews