Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been having these letters for many years x they a so reliable I’m very impressed x the choice of Christmas letters and colouring packs etc are huge x extremely good colours x writing x and stories for all ages x when they arrive at my granddaughter’s house it’s house full of wonder and excitement as they work through the array of things to amuse them x Christmas has certainly arrived with the letters x thank you x”

Helpful Report

Posted 1 year ago

“My granddaughter lived her letter from Santa, great value for money, quick delivery, would definitely recommend and will use again this year.”

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Posted 1 year ago

“Such a lovely surprise for our Grandson. Amazing quality. Very pleased.”

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Posted 1 year ago

“Grandchildren love getting their letters off Santa. He has sent them one every Christmas for a few years now. I love seeing the look on their faces when it arrives.”

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Posted 1 year ago

“I get Santa's letters every year for my grandson the letters are very good my grandson loves looking forward to them thanks again Margaret”

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Posted 1 year ago

“I have used Santa Letter Direct for around 6 years now and love the magic the letters bring to our home at Christmas. They presentation is really well thought out and my little girls loves receiving her request for her wish list and her personalised letter from Santa.”

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Posted 1 year ago

“My grandchildren aged 5 and 3 were overwhelmed when they received there letters and certificates of being on the nice list the eldest who's birthday is in November also received the birthday card the letters are spot on from information given will use this until to old to believe”

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Posted 1 year ago

“Brilliant! I put in a few bits about the child and you turned it into a beautiful letter. It was so well written and made the magic of Christmas! I will 100% be ordering again next year!”

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Posted 1 year ago

“My 3 granddaughters are absolutely Delighter when they receive their Santa letters , their faces light up, amazing service easy to order and lovely letters to choice from, ordered for years and wouldn't go anywhere else, thank you to all involved.”

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Posted 1 year ago

“Was delivered on time.. Lovely layout Son loved it”

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Posted 1 year ago

“My daughter loved getting her letter. It was so nice to have it so personalised, it was perfect for her. Very exciting to receive and also the text on Christmas morning was an extra surprise”

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Posted 1 year ago

“Would have given 5 stars but the amount of spam emails from them is too much..”

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Posted 1 year ago

“Have been doing this for a few years now excellent well worth keeping the fantasy alive the children’s faces say it all especially the personal sections”

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Posted 1 year ago

“Our letter arrived fairly quickly in a lovely designed envelope. The ordering process was easy too, from choosing the content of the letter, to the design it was straight forward. Will be ordering again next christmas”

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Posted 1 year ago

“Daughter loved it made her Christmas”

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Posted 1 year ago

“My children absolutely loved there letters from santa as always, seeing a big smile on there face and how excited they get it priceless.”

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Posted 1 year ago

“Absolutely fantastic letters! So easy to use and create, and the quality was outstanding. Highly recommended!”

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Posted 1 year ago

“Made my grandsons day when he received his letter. Have used this company a few years now. Would recommend to others. Also affordable prices.”

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Posted 1 year ago

“My grandchildren love getting their letters from Santa, they love it because it is a letter to then for then to open and read. Thank you.”

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Posted 1 year ago

“I think I have ordered every year for my kids,they are so excited when they see the "north pole" envelope come through the letter box. This year was even more amazing, as I used the AI version, with some pretty random info about my kids, and it came up with some beautiful letters that were so personal to them, really really happy and will continue to order each year.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews