Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,890 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We order a letter every year and my daughter is always amazed and excited to receive and read it. The fact that Santa knows her achievements, her friends names and what she would like for Christmas keeps the dream well and truly alive for her so thank you soo much x”

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Posted 1 year ago

“This is super way for my granddaughter to get her Santa letter. I’ve used them now for several years and they are great value for money and my granddaughter loves the activity pack. The letter is always delivered on the date you specify so no worrying about them not receiving a letter from Santa.”

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Posted 1 year ago

“Customer service was excellent when I had trouble with the delivery. They quick sent another letter and a digital one .”

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Posted 1 year ago

“Fantastic letters sent exactly when ordered. Thank you.”

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Posted 1 year ago

“I have been using this app since my daughter was 3 or 4 years old, every year she’d be so excited to write her letter to Santa and it was wonderful to see her little face each year to receive her personalised letter from Santa & his elves. The fact you can include your child’s friends, achievements etc is great, the good or naughty list certificate etc just made it so special plus the txt message on Christmas morning just amazing!! She was 12 Christmas just gone, 2024 , obviously doesn’t believe but I still made sure she had her letter from Santa telling her how good she’s been and her achievements at school…she absolutely loved it , thank you so much for so much happiness and joy over the years, cannot thank you enough. I will be ordering again for 2025 for Violet even though she’s now 13, and big thanks for her birthday video earlier this month it was fabulous…keep the spirit alive !! Plus I’m always good Santa, Maxine 🎅🎄💋”

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Posted 1 year ago

“Was very pleased with the letters we recieved always purchase them from here”

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Posted 1 year ago

“Each year we receive such lovely letters for the children. The design selection is different every year and easy to personalise so no chance of a duplicate letter. You can personalise the names, location, add friends and family members, the childrens achievements from the past year and of course the child's desired present. The children look forward to receiving their "reply" letter from santa and love to know that he knows about their achievements. We opted for our daughter to receive a text from santa on Christmas day and she was delighted. Really pleased and a lovely addition to the Christmas magic.”

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Posted 1 year ago

“I have been getting my santa letters from yourselves for quite a few years now and this year wasn't going to be different. Although I got to say I was totally blown away by the AI letter. I done my first 2 letters the way I usually read through them see which ones suited the boys best. I filled them in and ordered them. Came to my youngest 2 boys and seen the AI thought I'd give it a go. You write a short paragraph about them and AI does the rest wow. Absolutely amazing I showed everyone the letters. My 4 year old us autistic, only starting to say words and us struggling with school a hit. Loves numbers and letters and the letter than came from that was nothing but amazing to the point my 8 year old thought it was magical how Santa knew all about his brothers autism and the words he's starting to use. Same goes for the letter for my 1 year old turned 1 2 days before Christmas and he got a happy birthday from Santa in his letter. Really excited to see this year's ones.”

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Posted 1 year ago

“Amazing personalised letters with some lovely extras, both my girls love getting letters from Santa every year.”

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Posted 1 year ago

“I love using this site ffor my Grandsons Christmas surprise letters. They offer such a wide range of illistrated letter heads and letters which can so easily be editited. I always buy the extra packs, which are full of things for them to do, along with the Certificates that they are proud to show their Nanny and Pops. I add the phone call for Christmas morning due to the low cost it costs to see their faces light up, that Santa has had time to call them before he goes to bed after having such a busy night!”

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Posted 1 year ago

“The two letters I ordered were brilliant . On the other hand the personalised sibling video I ordered was very poor quality. I was under the impression that the children's names would be spoken . They weren't. And the video kept referring to one child when I had ordered a sibling one . Disappointed, I won't be ordering that again.”

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Posted 1 year ago

“I love buying this each year as my daughter loves to receive her letter from Santa it’s magical to see her reaction when she opens it absolutely priceless”

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Posted 1 year ago

“I used the AI generated letters, just put in some information and two amazing letters were made for my daughters! They loved them!”

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Posted 1 year ago

“I am very pleased with the Santa letter. I have ordered for my Son for the last 7 years. The letters are keeping the magic alive for my son. I highly recommend these letters for children. I have also had a letter made in the past wishing my son the best on his first day back in school. Thank you”

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Posted 1 year ago

“This is the second year in a row that I have arranged this and my Grandsons were so excited to get letters from santa and also a text on Christmas Day I also did it for another family member and she was also so excited. My work colleague also did one for her son. Would definitely recommend.”

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Posted 1 year ago

“The kids loved their letters. Added to the excitement of approaching Christmas. Letters delivered on day they were expected”

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Posted 1 year ago

“Been having these letters for many years x they a so reliable I’m very impressed x the choice of Christmas letters and colouring packs etc are huge x extremely good colours x writing x and stories for all ages x when they arrive at my granddaughter’s house it’s house full of wonder and excitement as they work through the array of things to amuse them x Christmas has certainly arrived with the letters x thank you x”

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Posted 1 year ago

“My granddaughter lived her letter from Santa, great value for money, quick delivery, would definitely recommend and will use again this year.”

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Posted 1 year ago

“Such a lovely surprise for our Grandson. Amazing quality. Very pleased.”

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Posted 1 year ago

“Grandchildren love getting their letters off Santa. He has sent them one every Christmas for a few years now. I love seeing the look on their faces when it arrives.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,890 reviews