Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was done professionaly and delivered on time”

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Posted 1 month ago

“My grandson was over the moon wen he received the letter. The content of the letter was personalised wonderfully.”

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Posted 1 month ago

“My daughter did not receive her santa letter .”

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Posted 1 month ago

“I use this every but extremely disappointed this year, my daughter received her letter and my 6 year old son didn’t receive his, both to be delivered the same day. He now believes he is on the ‘bad list’ 😢”

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Posted 1 month ago

“Unfortunately I can't really give a review as his letter ,nice list certificate and activities pack hasn't arrived”

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Posted 1 month ago

“As usual, ordered several times, the letter and accompiaments were great. She loved opening a letter addressed to her and reading all the lovely things. The document was colourful and great pictures.”

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Posted 1 month ago

“Not great value for money”

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Posted 1 month ago

“Fantastic experience for my son and myself too. He loved everything what was included in the envelope. Highly recommend 👌 Beautiful memory of ours 😊”

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Posted 1 month ago

“Not received letter yet”

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Posted 1 month ago

“The letters were brilliant and the children were amazed at the level of detail that Santa knew”

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Posted 1 month ago

“Grandchildren very excited to receive there letters again”

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Posted 1 month ago

“My little boy was filled with joy receiving this Christmas letter. I add the active pack which include the certificate for the nice list. Which made this more special”

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Posted 1 month ago

“Thankyou so much my daughters face when she saw the letter was a magical moment 😊”

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Posted 1 month ago

“My kids absolutely loved their letters. Letters were excellently written, arrived when stated and looked authentic. Great work”

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Posted 1 month ago

“Absolutely fantastic, 6 very happy little grandchildren, thank you”

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Posted 1 month ago

“Really nice letter from Santa with certificate, my son was happy when read that x”

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Posted 1 month ago

“Letters arrived promptly and the kids love them”

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Posted 1 month ago

“2 of the letters haven't arrived. Will I get a refund plus to un-happy Grand-children...”

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Posted 1 month ago

“My daughter was very happy to receive the letter from Santa Claus. The letter was beautifully made.”

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Posted 1 month ago

“Very disappointed that letter could be sent with Dear (Insert Childs name) rather than the actual Childs name! Then to be told it’s my fault after ordering Santa letters for over a decade this has never happened so your ordering web site must be very poor to allow this to happen. Then to not refund for this very poor service is a total disgrace and I will be sure to share my experience far and wide.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews