Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely surprize for my grand children! Keeping Christmas Magical!! 😊”

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Posted 1 month ago

“My two little Grandson's were so happy to receive their Santa packs, arrived on the date I asked for & they were worth every penny to see them be so excited”

Santa Letter Direct 5 star review on 3rd December 2025

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Posted 1 month ago

“My granddaughter and grandson was over the moon with there santa letters they got today they've told all there friends bless them and thank you so much xx”

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Posted 1 month ago

“Absolutely fabulous service as always...My Grandson absolutely loves his letter from Santa”

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Posted 1 month ago

“My daughter loves getting a letter off Santa , one very happy little girl”

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Posted 1 month ago

“My son absolutely loved his letter. It was easy to do using AI and delivered when expected. Highly recommend”

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Posted 1 month ago

“great grandchildren loved them”

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Posted 1 month ago

“I have ordered for over 10 years now for my Grandchildren who are now too old to believe, as they are 12+. I do have my Goddaughter who still believes.....yay! The service, products and prices have always been exceptional. I would not advise anyone to go anywhere else. I have also had the Birthday cards from Santa too, which are adorable. It starts the Season off perfectly, it is just magical to watch a child's face while reading the letter or having it read to them.”

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Posted 1 month ago

“These letters were beautifully presented, quick delivery and the little ones were so pleased. I would definitely order again. Thank you!”

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Posted 1 month ago

“We have been getting these letters for years sadly this year the letter was on a separate page to the picture with the left side of the words on each line cut off. Really disappointing.”

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Posted 1 month ago

“The boys loved their contact with Santa. Not sure they will believe next year as they are getting older! 😱”

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Posted 1 month ago

“Amazing thank you”

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Posted 1 month ago

“Purchased 2 letters for grandchildren and they were wonferful.”

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Posted 1 month ago

“Not received my order!!!!”

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Posted 1 month ago

“Absolutely fantastic service. So much choice on design of letter, able to choose what day you would like it to arrive. Great quality when delivered. First time using and will definitely use again”

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Posted 1 month ago

“Absolutely amazing and great quality”

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Posted 1 month ago

“I looked around different company websites before finding Santa Letter Direct. The prices were amazing and they came quickly.”

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Posted 1 month ago

“The letters were so good and so personal. I know my Niece's will love them, just like they have in previous years. I was kept informed and updated throughout the process. I can't praise them highly enough. Thank you once again for making Christmas special.”

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Posted 1 month ago

“Easy to find a suitable letter for the age group. Variety of letters to choose from to suit age of recipient. Very good price for the letter and postage.”

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Posted 1 month ago

“SantaLetterDirect is more than very good! The queries I've asked each year have all been quickly and excellently answered by your 'elves'. The choice of letters from Father Christmas is amazing and the activity packs are just what my great granddaughter Daisy looks forward to with happy expectation. This year 2025 your company has excelled with the use of AI. Thank you for all your always excellent work. Best regards Lynne”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews