Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve not received either of my letters. They were meant to arrive on Tuesday 2nd dec”

Helpful Report

Posted 5 months ago

“Some how my childrens letter had their first name but my surname 😣, I definitely didn't write this as they have their Dad's surname. Because of this they are now questioning things 😔”

Helpful Report

Posted 5 months ago

“The letter would have felt much more special if the paper quality had been better, rather than just ordinary printer paper. Considering the price, it was quite disappointing. Had I known this beforehand, I would have ordered only the PDF version and printed it myself”

Helpful Report

Posted 5 months ago

“Such an excellent company to order from. I’m so glad I came across them on social media - their ideas are so special.”

Helpful Report

Posted 5 months ago

“Granddaughter can now read her letters herself and was very excited that Santa knew so much about her”

Helpful Report

Posted 5 months ago

“I love it, used this service last year and this year The way its been designed and the envelope, all the details make my son to still believe that 🎅 is real Thank you 😊”

Helpful Report

Posted 5 months ago

“My granddaughter absolutely loved this, she was so excited especially as it mentioned her friend.”

Helpful Report

Posted 5 months ago

“Excellent quality, perfect timing and wonderful personalised letters received by two very excited children”

Santa Letter Direct 5 star review on 4th December 2025

Helpful Report

Posted 5 months ago

“Lovely service”

Helpful Report

Posted 5 months ago

“My 9 year old Grandaughter was begining to doubt Santa. Receiving our letter helped to restore the magic of Christmas for her for another year. Thank you so much”

Helpful Report

Posted 5 months ago

“The service is really good, the letters were posted as requested. The choice of letters are very good and you can change them until you are happy with one you want. There are various options to choose from.”

Helpful Report

Posted 5 months ago

“Amazing as always, won’t get my letters from anyone else, such amazing quality and my daughter was so happy with it.”

Helpful Report

Posted 5 months ago

“The initial service and dictation of the letter was great, but my litfle one still hasnt gotten her letter, i ordered it in plenty of time to get it on the 2nd of December hpwever ot is now half Nine in the evening on the 3rd of december and we still havent recieved it. I am dissapointed as this is the 1st year my daughter has an awareness about christmas and I was hoping to start a tradition of elves bringing her a letter from Santa but have been unable to yet, I do hope it arrives soon but I am uoset that it was arranged to arrive on a certain day, yet its hasn't.”

Helpful Report

Posted 5 months ago

“Very good delivery time and communication.my dsughter absolutlly loved the letter and the activities wity it aswell.very good value.”

Helpful Report

Posted 5 months ago

“Such amazing letters, so personal, well priced and presented, absolutely love them, have had one every year for each of my sons for the last 12 years, always recommend.”

Helpful Report

Posted 5 months ago

“Not received order which was meant to be delivered by 30th November.”

Helpful Report

Posted 5 months ago

“Lovely surprize for my grand children! Keeping Christmas Magical!! 😊”

Helpful Report

Posted 5 months ago

“My two little Grandson's were so happy to receive their Santa packs, arrived on the date I asked for & they were worth every penny to see them be so excited”

Santa Letter Direct 5 star review on 3rd December 2025

Helpful Report

Posted 5 months ago

“My granddaughter and grandson was over the moon with there santa letters they got today they've told all there friends bless them and thank you so much xx”

Helpful Report

Posted 5 months ago

“Absolutely fabulous service as always...My Grandson absolutely loves his letter from Santa”

Helpful Report

Posted 5 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews