Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both my children’s face lit up with pure joy! I’m so glad I did this for them this year, I’ll definitely be doing it again next year and the following years to come. Arrived in the post very quick.”

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Posted 1 year ago

“My sons birthday is boxing day so we use santa letter direct to get him a birthday card off santa every year and always had brilliant service and to see his face light up when he sees the letter through the letter box is priceless. Definitely recommend. Only issue which is Me being picky is address is on the back of the actual card which I've never noticed before.”

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Posted 1 year ago

“My little boy was super excited to receive his letter from Santa and his elves the vibrancy of the letter was magical”

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Posted 1 year ago

“My daughter was so excited to open her letter and read it out loud. She was amazed by how personal it was. It was a lovely touch.”

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Posted 1 year ago

“I have been using santa letter direct for some years and nothing delights me more than when I see my sons face light up at the card, letter or write to santa set. This year however topped every previous year as the new AI letter brought what I wanted to say out loud and more specialised. Thank you”

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Posted 1 year ago

“Absolutely amazing Granddaughter love it”

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Posted 1 year ago

“What a fantastic product. My little boy loved the letter from Santa. Fantastic value for money. We got the santa letter and nice list certificate plus an activity pack.”

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Posted 1 year ago

“Absolutely magical daughter thoroughly ecstatic when letter came through the door”

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Posted 1 year ago

“Oh wow it was just magical,our granddaughter was so excited she loved it”

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Posted 1 year ago

“Amazing letters. My sons loved them. Thank you”

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Posted 1 year ago

“Customer support are so helpful, we had a delivery issue but a new letter was sent out the next day”

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Posted 1 year ago

“I always use this company the contents is fabulous & my lg gets very excited when its confirmed shes on the good list & receives a certificate”

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Posted 1 year ago

“A great range of letters available suited to all ages of children. I've been using them for a few years now for my 3 grandchildren and found a different letter each time. I keep a list of ones used to help the following year. My one negative comment would be the number of emails received throughout the year.”

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Posted 1 year ago

“Use every year and never fail to disappoint. And make my children’s Christmas magical :)”

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Posted 1 year ago

“Brings the start of Christmas to our young grandchildren every year. Certainly keeps the image of Father Christmas being real. Grandchildren love them.”

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Posted 1 year ago

“The letter from santa and the certificate for being on the nice list my grandaughter received was absolutely amazing the quality detail the delivery time and price were outstanding thank you”

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Posted 1 year ago

“I ordered first time from here but my little girl loved the list plus the nice list from santa will 100% come back next year again”

Santa Letter Direct 5 star review on 22nd December 2024

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Posted 1 year ago

“Noah's letter arrived as stated and on time. He was so thrilled and it made his Christmas all that more special”

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Posted 1 year ago

“Excellent service, my grandkids loved the Santa Letters”

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Posted 1 year ago

“Absolutely amazing every year, this year especially with AI, wording was spot on but just adding a few details about my daughters. Use this service every year and will continue whilst they believe 🎄”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews