Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used this site now for so many years, the letters never fail to bring a tear to my eye. My boys loved them this year 💙, even my 13 year old. Age doesn't matter when it's a letter from santa, it's special. Thank you team. All the best for 2025. I passed the link on to family and friends too, which they used”

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Posted 1 year ago

“Beautiful letter and fast delivery. Captured everything I wanted within the letter. Would highly recommend”

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Posted 1 year ago

“Really good quality, quick service xxxxx”

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Posted 1 year ago

“Was well worth it to see the kids faces and will differently recommend. To friends and family and will be ordering again next year”

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Posted 1 year ago

“I've been using this company for a few years. Excellent service with a wide variety of options to make kids happy and believing in magic.”

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Posted 1 year ago

“The letter was recieved on time and it's just so nice, I have done santa letter with this company since my son was born in 2016 and every year there is no let down, being able to chose your letter and personalised it and also with the other gifts you get too it's amazing, thank you”

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Posted 1 year ago

“Brilliant service every year”

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Posted 1 year ago

“Lovly letter”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Every time I purchase a letter I know my daughter will love it. The detail and quality is superb. Being able to add in little details always makes my daughter so surprised. She loves it!!!”

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Posted 1 year ago

“Absolutely amazing letters, my daughter was really poorly but when she received her letter from santa it made her one happy little girl, thank you for such amazing letters and also came earlier than stated”

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Posted 1 year ago

“I was a little bit sceptical about this but thought it would give it a go. You are asked to provide information for the child which the AI can use to draft the letter. I listed words and phrases and the result was wonderful. The generated letters felt personal and for a child they are magical. They were for my grand daughters and whilst I wasn't there when they opened them(we didn't tell my daughter we had done it), the feedback was 'wish we had filmed them opening them...top grandad points)”

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Posted 1 year ago

“Very easy to complete and amend. The reaction on my grandchildren's faces when they received their personalised reply from Father Christmas was priceless and made my Christmas already!”

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Posted 1 year ago

“My son loved his letter from Santa and all the little activities were also really fun to do together! Will be ordering every year from now on.”

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Posted 1 year ago

“Absolutely brilliant! Grandsons loved them. Thank you”

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Posted 1 year ago

“My boys loved their letter thank you!”

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Posted 1 year ago

“I have used this service for more then 10 years now and the kids still love getting their letters this year I used AI to write our letters and they were brilliant, the kids loved how much Santa knew about them once again to very happy kids so thank you”

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Posted 1 year ago

“The letter was soo magical!! My daughter loved it and was soo excited to get her own post especially from Santa!!! We added the activity pack and it was definitely worth it.”

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Posted 1 year ago

“The letter from Santa is a very nice idea to keep the hope in kids alive. But I think the quality of paper could have been better for the certificate and letter both.”

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Posted 1 year ago

“Love the letter my daughter was amazed.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews