Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased these letters for the last 4 years, they are great, love how they personalise them and makes the child feel special, I always get the added bundle along with it, some activity items. I get this for my son and nephew, my son now no longer believes so just my nephew this year and will continue for the next few years. Great value and would highly recommend”

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Posted 4 weeks ago

“Quick and easy to set up letters and choose a background. Choice of delivery date which is helpful.”

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Posted 4 weeks ago

“Have already done over last few years Always enjoy Santas letters Ria”

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Posted 4 weeks ago

“Thank you so much my grandchildren were very excited. When They Received There Santa Letters. They Always Look Out For Them Every Christmas”

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Posted 4 weeks ago

“My friend said her 3 year old daughter was delighted to have received the Santa letter! Well done!”

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Posted 4 weeks ago

“I ordered 4 letters for my 4 children. They all eventually arrived although not together which was tricky. But they are lovely. I think they could improve with the images used, as they're a bit cartoon. I wish more traditional and authentic was available to choose on all of the products. But really pleased”

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Posted 4 weeks ago

“The letters were amazing, even my 11 year old was impressed! Thank you, Santa!”

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Posted 4 weeks ago

“Letter was never received”

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Posted 4 weeks ago

“Brilliant letters, quirky and detailed. Quick delivery and good price”

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Posted 4 weeks ago

“Amazing my nices love them”

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Posted 1 month ago

“Letter received on time and was lovely and just as I wanted it. Grandson was thrilled with the letter”

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Posted 1 month ago

“After 15 years of ordering through a charity our family christmas letters, when they reveled they were no longer doing the letters, I struggled to find a Christmas letter that meet all my expectations. An advert popped up for these letters on social media and having read the reviews, I decided this were the closest to the previous I could find. The detail of the personalisation is amazing. I ordered 3 letters and they arrived quickly and all the children loved having them so personalised. I ordered one generic one from the many choices which is also great and made 2 using the ai options. The letters themselves are printed on simple white paper but the illustrations you get to choose from make the letters even more magical.”

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Posted 1 month ago

“I want my money back,as it didn't turn out how I wanted it too.”

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Posted 1 month ago

“I ordered two letters, both were perfectly personalised and loved by the children!”

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Posted 1 month ago

“I've only received one letter unfortunately 😔 guessing it's the posting as my youngest has arrived and is perfect as always.”

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Posted 1 month ago

“It's a really good app with a beautiful video and high quality, quick sending, the beat surprises for your kids. Highly appreciated”

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Posted 1 month ago

“Been using Santa letter direct since my son was born in 2016. Each year he has received a letter and a lovely certificate to show he is on the nice list. This year we tried the new AI personalised letter which was great as our son is now getting older.”

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Posted 1 month ago

“Never arrived. Scam!”

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Posted 1 month ago

“Very good company, really cute and funny letters.”

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Posted 1 month ago

“Absolutely brilliant - easy to do and super speedy delivery.”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews