Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After putting all family names in for my great grandaughter, nothing just a generic letter from santa I could have got for £1 anywhere!!”

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Posted 1 year ago

“Didn't receive my Santa coat button emailed to ask where it was no reply. Won't be using this service again.”

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Posted 1 year ago

“Great website, lovely letter to choose from, easy to arrange with fast delivery.”

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Posted 1 year ago

“The letters are so well done, soon as the boys see the envelopes they see the magic.”

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Posted 1 year ago

“I have used this site for a few years, and they are fab. The elves brought my youngest son (5) his letter this morning, and it's so magical. They are so well written. I will continue to order.”

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Posted 1 year ago

“Santa letters direct were really fantastic- I ordered 4 letters for my grandchildren and using AI after I had put a few details about each child and their interests and friends etc Santa letters direct created a unique personalised letter to each child which they were all so thrilled with! Having the details of their friends etc in the letter made them just magical!”

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Posted 1 year ago

“Letter wasn’t received. Very disappointing.”

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Posted 1 year ago

“Having ordered a letter for my 7 year old son every year from Santa Letter Direct, we have never had any problems. The letters are easy to personalise, and delivery is so quick- great for leaving last minute if little one changes christmas list 😆 thank you 🎅 Danielle”

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Posted 1 year ago

“Extremely happy with my letter from santa, my daughters excitement that she had a letter from santa from the north pole was such a lovely memorie to have , very well written thank you.”

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Posted 1 year ago

“He loved it was amazed Santa knew all of it and even more amazed Santa watches him”

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Posted 1 year ago

“My youngest child’s letter still has not arrived as promised since expected on December 14th with the other three and today it’s December 22!”

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Posted 1 year ago

“I've sent my two older grandchildren letters since they were born, they are now too old but I have three younger ones I've started sending to. The 5yr old lives them as do the two babies, last year they received first year certificates and this year they have had the proper letter. I love you can personalise them. I wouldn't send from anywhere else now.”

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Posted 1 year ago

“Excellently presented and my daughter loved it for our granddaughter...”

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Posted 1 year ago

“Great letter little lad loved it”

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Posted 1 year ago

“I've purchased several of these letters for my 2 granddaughters over the years, and none have ever failed to enthrall them. The content is always spot on. My older Granddaughter doesn't actually 'believe ' anymore. But happily goes along with it, for the sake of her little SIster! I shall continue to purchase as long as the younger one is believing.”

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Posted 1 year ago

“My little girl loved the letter and the certificate. We went for the whole bundle. This is so nice for kids and the envelope it comes in is great. I would highly recommend this for your child.”

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Posted 1 year ago

“My Nieces love receiving there letters from Santa, I have used this company for a few years and I highly recommend them. Thankyou”

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Posted 1 year ago

“I've been ordering letters from Santa Letter Direct for a few years now. It's very easy to order. A large selection of backgrounds. Fast delivery. highly recommended”

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Posted 1 year ago

“Fantastic letter. My little boy was amazed by the letter that was personalised for him! Highly recommend”

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Posted 1 year ago

“Been getting our daughter’s Santa letter (complete with activity pack) every year for the past 6 or 7 years. Whilst the price has increased over the years it’s not got to a point where I’ve thought it’s not worth the money - the increases have been fair. What we get for the money is good - lovely letter, stickers and more, and it arrives in a nice envelope that after all these years my daughter recognises and gets excited over. I’d say it’s well worth the money and it’s a really nice start to the festive season.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews