Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“My Grandaugter is thrilled with her letter from Santa.Each year I have ordered same and have always been pleased with the letter etc.Your service is first class.”

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Posted 1 year ago

“My daughter aas delighted with her letter and it was quick and easy would recommend to anyone use santander letter direct”

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Posted 1 year ago

“My kids absolutely loved their letters this year as did I, using AI to create the letters was just brilliant, it made them very personal and very magical.”

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Posted 1 year ago

“Have been using these for years now and love how they change letters each year aand particularly love the AI option this year. Also my two letters hadn't arrived and they were straight on it get new ones out so my children were not disappointed.”

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Posted 1 year ago

“The letter I ordered was so good as she loved it made her day especially the personal touch I'm so greatful and happy with my order.”

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Posted 1 year ago

“Fantastic”

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Posted 1 year ago

“Great service and customer services,I got a 1st Xmas letter for my granddaughter and realised I had put the wrong house number on for it to be delivered to and it was the day before it was due to be sent out,I emailed customer services and they got back to me very quickly and rectified this for me so went to the right number and is a lovely keepsake for my granddaughters first xmas as she's 11 mths thankyou”

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Posted 1 year ago

“loved it was exactly what I was looking for my boy loved it 😀”

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Posted 1 year ago

“Lovely letters, a great selection to choose from and the drawings were incredible. The kids loved them and being able to add the Nice list certificate was a big extra. Awesome job to all people involved”

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Posted 1 year ago

“AMAZING!!! I had a very happy daughter when she received her personalised letter this year. Nice personal touches that made it more believable too. Will definitely be using again next year and have told many other parent to use too”

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Posted 1 year ago

“Have used Santa Direct for past 6 years and always been very happy with the service and the choice of letters available. This year I was happily surprised to see that they offered an AI generated letter - this worked well for me as my daughter had asked for a gift that is for a much younger child and so I was able to create a letter saying that Santa had chosen a different gift for her. Excellent service, easy to use, can make changes after order placed and choose when to have letter sent. Always kept up to date via email and good deals on extras depending when you order. Will continue to use as long as daughter believes in Santa.”

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Posted 1 year ago

“Excellent service, plenty of choice with good options to personalise.”

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Posted 1 year ago

“Requested a letter for my Grandson at the end of November and, as at 23rd December, he hasn't received it....very disappointing”

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Posted 1 year ago

“The letter is so cute. My 8 year old daughter loved every bit of it. It arrived on time as well.”

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Posted 1 year ago

“Fantastic beautiful letters, arrives on time would highly recommend 😃”

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Posted 1 year ago

“Amazing product and speedy delivery”

Santa Letter Direct 5 star review on 23rd December 2024

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Posted 1 year ago

“Amazing my daughter has had one of these for 9 years and she loves it when it comes in the post”

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Posted 1 year ago

“Quick and easy process. Fast delivery. My little boys face lit up reading Santa's letter to him. Would recommend!”

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Posted 1 year ago

“Brings the magic to the little ones as the personalisation show Santa knows all about them. The wonder in their eyes is the best.”

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Posted 1 year ago

“I ordered 5 letters one each for my grandchildren and they loved them”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews