Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered these letters for years now, this year I used the AI letter and it came out perfectly for my daughter, mentioning her dancing achievements, she was blown away! I mistakenly didn’t put her name on! But luckily it didn’t ruin it! She also loved her nice list certificate”

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Posted 1 year ago

“My daughter was amazed by her response from Santa.”

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Posted 1 year ago

“LETTER WAS NEVER RECEIVED. VERY DISAPPOINTING FOR MY CHILD.”

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Posted 1 year ago

“I never got my Santa letters and that really makes me sad since I’ve gotten them for all my kids for years…now they don’t have them”

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Posted 1 year ago

“I've used Santa Letter Direct many times. This year I added my great grandson to the list. My granddaughter aged six was so happy when she received her letter this year and proudly told everyone she was on the nice list because she had a certificate to prove it. I highly recommend this company to anyone to bring Chrismas magic to the children in their lives.”

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Posted 1 year ago

“My daughter was very excited to receive her letter from Santa. Very real looking letter, good quality. Just to see your child’s reaction is a gift in itself. Thank you”

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Posted 1 year ago

“Aydan who is 4 has loved his letter from santa, his wee face just lite up when he recieved his letter. All the hype of christmas this year has made him excited for santa coming this year.I would recommend Santa letter direct to others, its a fantastic service.”

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Posted 1 year ago

“Easy to navigate website & lots of choice of letters. My grandsons love it every year.”

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Posted 1 year ago

“I used Santa Letter Direct for 5years and have been pleased with the the letter every year. Being able to choose the date of posting is great to help the children catch their letter coming through the letter box. The personalisation is always a special touch too.”

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Posted 1 year ago

“I highly recommend ordering your santas letters from here, my daughters letter was so personal to just her the experience was honestly amazing. Price wasn't expensive either, she got her letter and some activity games with it which she enjoyed doing. After receiving the letter I recommend it to my family for their kids aswell as I was very impressed, came on the date I selected aswell for delivery which was a huge plus.”

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Posted 1 year ago

“"★★★★★ My kids absolutely loved the Santa letter! The way it was personalised was truly magical—every detail made it feel like Santa knew them personally. From mentioning their favorite activities to including specific wishes, it added a special touch to the holiday season. Watching their faces light up as they read the letter was priceless. Highly recommend for creating unforgettable Christmas memories!"”

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Posted 1 year ago

“My daughter absolutely loved this letter. It definitely brought the christmas magic even more. Thank you so much”

Santa Letter Direct 5 star review on 23rd December 2024

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Posted 1 year ago

“Lovely letter as always, Easy to personalise, great selection of letter designs, Nice to be able to pick a date to be delivered. Nice bold colourful pictures on the letters.”

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Posted 1 year ago

“Every year your letters to my granddaughters never stop amazing them,how you know so much about them personally 😋 keep up the great work see you again next year Thankyou x”

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Posted 1 year ago

“A beautifully written letter that has restored my sons belief in Father Christmas.”

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Posted 1 year ago

“It was all very cute and if my daughter was feeling better would have received a great welcome but I am sure once better it will. Definitely worth it and would recommend.”

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Posted 1 year ago

“Letter looked amazing when it arrived, my daughter was so happy to receive it through the post. Arrived on the given date! All details in the letter were personal to my daughter she wanted to read it over and over.”

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Posted 1 year ago

“Absolutely lovely letters from Santa, very well put together. Grandchild was just beginning to think Santa isn't real, until he received his letter, he couldn't believe Santa knew him so well .”

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Posted 1 year ago

“Beautiful letters very happy to recieve it on time”

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Posted 1 year ago

“Fantastic letter from santa Brilliant service from the app All in all fantastic value for money”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews