Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The AI letters are so easy to create and the kids love them, the only problem was that two letters came together and the other letter arrived two days later, which isn't ideal when all the kids want to open their letters together.”

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Posted 1 month ago

“I’ve been using this company for my Santa letters for the past 8 years , they are amazing . My girls are completely taken by them and the magic starts as soon as the letter tells them they have made the good list. Beautifully personalised and heartfelt every year . I’d never go anywhere else.”

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Posted 1 month ago

“Our granddaughter loves writing her letter to Santa, and then receiving her letter back from Santa. She also loves the activities in the pack which we also purchase too. I love the AI generated letters, they are much nicer than just choosing a template and filling in your child's details. This year we also got a letter from her Elf, which we think is a lovely new touch. It is great that you can edit orders up until they are about to be printed and posted. You are kept inormed and the delivery is usually quick after dispatch. It helps bring the magic of Christmas to a child's home.”

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Posted 1 month ago

“Have been getting these letters for years then all if a sodden they have not arrived my grandchildren are so upset they were ordered in November its not good and have reported it but getting no were”

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Posted 1 month ago

“Grandkids loved them when arrived”

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Posted 1 month ago

“Granddaughter absolutely loved her letter . Delivered on time and standard amazing”

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Posted 1 month ago

“I used the AI Santa letter and it was brilliant. It gave a really good letter and my children were really excited when they received a personal letter from Santa. It was easy to do and loads of designs to choose from. I will definitely buy again next year”

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Posted 1 month ago

“I bought the Christmas gift letter and certificate for my 6 years old grandson. He was so surprised and amazed that Santa knew so much about him. He has a certificate saying he's on the good list he was absolutely thrilled with this. Bargain at £4.99”

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Posted 1 month ago

“My grandson loved it had his name on mummy and daddy what he’d like for Christmas really thought it was from Santa and a certificate saying on the nice list”

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Posted 1 month ago

“Absolutely loved them my grandchildren Thank you”

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Posted 1 month ago

“Very impressed. He really enjoyed reading lhid etter he was in shock at how much Santa knew about him.”

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Posted 1 month ago

“These are really beautiful. Happy you are able to customise them and that they include so much information to make the children believe. I cannot wait for her to open her Christmas Eve box. First time buyer but would highly recommend”

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Posted 1 month ago

“My grandson read the letter to himself and I watched him smiling enjoying all the things Santa knew about him.”

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Posted 1 month ago

“Letter never arrived. Then we were asked for a review. Still hoping its just majorly delayed and not lost as now its too late to order another. Can't contact them!”

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Posted 1 month ago

“The Santa letter was what was expected. The granddaughter was happy with the surprise.”

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Posted 1 month ago

“Was a little late but was to be expected the contact with the company has been fantastic and it can today and my daughter loved it thank you so so much highly recommend”

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Posted 1 month ago

“My granddaughter loved it”

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Posted 1 month ago

“My daughter said it's the best Santa letter her children have received from all the other Santa letters over the years”

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Posted 1 month ago

“Good selection of proposed letters.”

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Posted 1 month ago

“Its amazing it brings that little bit of magic before the big day”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews