Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“Was very good 👍 my child was so happy and excited 😊 always order of here now have for long time.”

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Posted 3 months ago

“Beautiful personal letter which bought a huge smile to my daughter's face. Would highly recommend.”

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Posted 3 months ago

“My daughter loved it she’s ok it to school for show and tell”

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Posted 3 months ago

“I purchased 2 letters for 2 grandchildren. Neither has received despite the confirmation letter I have received that they did”

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Posted 3 months ago

“My grandchildren love these letters and activity packs.”

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Posted 3 months ago

“Fantastic personalised letters that my daughters always look forward to receiving each year.”

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Posted 3 months ago

“Excellent my grandson love it”

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Posted 3 months ago

“M6 granddaughter absolutely loved getting her letter, been using this site for years never any problems I would highly recommend this site”

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Posted 3 months ago

“I love watching my little one's eyes light up when she receives her letter!! She's amazed by how much Father Christmas knows about her achievements. The website is easy to navigate, and the quality is excellent 👍”

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Posted 3 months ago

“Got for grand-daughter aged 5yrs this is the most cutest personalised letter ive seen 😍 will be definitely ordering from here every year xx merry Christmasall ❤️ 🎅”

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Posted 3 months ago

“I have purchased these letters for the past eight years and they always bring the biggest smiles to my granddaughters faces. Highly recommend.”

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Posted 3 months ago

“This is the second Christmas that I have purchased a letter for my daughter. Watching my daughter open her letter when it arrives is so emotional. She loves reading it to us. It is so cleverly done just by providing a little bit of information about our daughter. Just seeing the excitement in her face is wonderful. Such a beautiful letter and for an amazing price too. Thank you”

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Posted 3 months ago

“Brilliant! A huge choice of letterheads and letters can be as personalised as much as you want it to be. My son was absolutely over moon when he received his letter in the post and was amazed how much Santa knew about him 😊 Highly recommended”

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Posted 3 months ago

“The letters are beautiful, great choice of pictures and wording with the opportunity to add in achievements to make it really personal and special. I’ve ordered from this company for the last 8 years and will continue to do so. My son’s face this year when he got his letter and read it out was magical, he was so surprised by what Santa had written to him. These moments are priceless. Always the opportunity to buy extras too if you want to add a bit more magic. Best letters I’ve come across by far.”

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Posted 3 months ago

“My boys were super excited with the letters from Santa. Thank you so much”

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Posted 3 months ago

“Lovely letter from Santa, felt very personal, even saying he had received a letter from Granny.”

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Posted 3 months ago

“The AI letters are so easy to create and the kids love them, the only problem was that two letters came together and the other letter arrived two days later, which isn't ideal when all the kids want to open their letters together.”

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Posted 3 months ago

“I’ve been using this company for my Santa letters for the past 8 years , they are amazing . My girls are completely taken by them and the magic starts as soon as the letter tells them they have made the good list. Beautifully personalised and heartfelt every year . I’d never go anywhere else.”

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Posted 3 months ago

“Our granddaughter loves writing her letter to Santa, and then receiving her letter back from Santa. She also loves the activities in the pack which we also purchase too. I love the AI generated letters, they are much nicer than just choosing a template and filling in your child's details. This year we also got a letter from her Elf, which we think is a lovely new touch. It is great that you can edit orders up until they are about to be printed and posted. You are kept inormed and the delivery is usually quick after dispatch. It helps bring the magic of Christmas to a child's home.”

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Posted 3 months ago

“Have been getting these letters for years then all if a sodden they have not arrived my grandchildren are so upset they were ordered in November its not good and have reported it but getting no were”

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Posted 3 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews