Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,830 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase. Arrived very quickly and well packaged. Thank you”

Helpful Report

Posted 4 months ago

Hi Christine, Thank you for your lovely review! We're thrilled to hear that your purchase arrived quickly and was well-packaged. Your satisfaction is what we strive for! Looking forward to serving you again soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“I am very disappointed with this swimming pool it doesn't come with the filter or the cover whereas in argos you can get all three included for just £50”

Helpful Report

Posted 4 months ago

“Great price, speedy delivery, easy transaction, many thanks!”

Helpful Report

Posted 4 months ago

“Came quickly shoes fit a treat”

Helpful Report

Posted 4 months ago

“Fast delivery and a really good price. Thanks”

Helpful Report

Posted 4 months ago

Hi Louise, Thank you for your wonderful review! We’re thrilled to hear that you were pleased with our fast delivery and great prices. Your feedback truly brightens our day! We can’t wait to welcome you back! Best wishes, Team Roys of Wroxham

Posted 4 months ago

“Comfy and good quality”

Helpful Report

Posted 4 months ago

Hi Caroline, Thank you for your lovely review! We're so glad to hear that you found your purchase comfy and of good quality. Your feedback truly makes our day! We look forward to welcoming you back soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“5 Stars !🥳 From easy ordering online to prompt delivery a couple of days later... perfect customer service. Thank you. 🤗🌻”

Helpful Report

Posted 4 months ago

Hi Monika, Thank you for your fabulous review! We're delighted to hear that you had such a smooth experience from ordering to delivery. Your kind words about our customer service truly warm our hearts! We can't wait to see you again soon! Best wishes, Team Roys of Wroxham

Posted 4 months ago

“Lovely store and email communication great regarding delivery. Unfortunately the courier company did not meet their end of the bargain.”

Helpful Report

Posted 4 months ago

Hi Michelle, Thank you for your kind review! We're so glad to hear that you enjoyed our store and appreciated the email communication regarding delivery. We truly value your feedback regarding the courier, and we'll certainly look into this matter further. We hope to see you again soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Superb price and really fast delivery. Full marks .”

Helpful Report

Posted 4 months ago

Hi Stuart, Thank you so much for your fantastic review! We're thrilled to hear that you found our prices superb and that your delivery was so fast. Your positive feedback truly means a lot to us! We look forward to serving you again soon! Best wishes, Team Roys of Wroxham

Posted 4 months ago

“Terrible I never got my order due to DX messing up delivery I'm waiting for a refund, not happy at all”

Helpful Report

Posted 4 months ago

Hello Phil, I’m really sorry to hear about the delivery issues you experienced. We understand how frustrating this can be. A refund was issued a couple of days ago after the delivery company had some issues. We are very sorry about this, it isn't the service we expect of them. Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Competitive price, easy ordering process, good delivery updates and information, and product arrived well packed and on time!”

Helpful Report

Posted 4 months ago

Hi Steve, Thank you so much for your fantastic review! We're thrilled to hear that you appreciated our competitive pricing and smooth ordering process. Knowing that your product arrived well packed and on time makes it all worthwhile for us! We can’t wait to serve you again soon! Warm regards, Team Roys of Wroxham

Posted 4 months ago

“EVERYTHING WONDERFUL THANKS, FROM ODERING TO DELIVERY HIGHLY RECOMMENDED”

Helpful Report

Posted 4 months ago

Hi Linda, Thank you for your wonderful review! We’re so pleased to hear that everything from ordering to delivery was fantastic. Your recommendation means a lot to us! We look forward to welcoming you back soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Very fast delivery and competitively priced. Got exactly what I ordered and expected to receive.”

Helpful Report

Posted 4 months ago

Hi Jennifer, Thank you for your fantastic review! We’re delighted to hear that you received your order quickly and at a competitive price. Your satisfaction is what drives us, and we appreciate your support! We look forward to serving you again in the future! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Great service all round from ordering to delivery , would definitely buy from Roys again if they stocked the product I wanted !”

Helpful Report

Posted 4 months ago

Hi Ann, Thank you for your lovely review! We're thrilled to hear that you had a great experience from ordering to delivery. Your support means everything to us, and we hope to stock the products you’re looking for in the future! Looking forward to seeing you again soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Great price, fast delivery. Will buy again”

Helpful Report

Posted 4 months ago

Hi Carolanne, Thank you for your lovely review! We're thrilled to hear that you found great prices and enjoyed fast delivery. Your satisfaction is our priority, and we can't wait to serve you again soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Great value as the sandals were a great price, delivered quickly and packaged well. Really pleased thank you!”

Helpful Report

Posted 4 months ago

Hi Danielle, Thank you so much for your fantastic review! We're delighted to hear that you found great value in our sandals and that your order was delivered quickly and well-packaged. Your happiness truly brightens our day! We look forward to serving you again soon! Best wishes, Team Roys of Wroxham

Posted 4 months ago

“Bestway 15ft x 48 swimming pool perfect for all the family, easy to set up and a great price (cheapest on the internet ) excellent service, fast free delivery, ordered online Saturday night despatched on the Monday delivered the next day what’s not to like will definitely use again”

Helpful Report

Posted 4 months ago

Hi Julie, Thank you for your wonderful review! We're so glad to hear that you found the Bestway pool perfect for family fun and that you appreciated our service and fast delivery. Your satisfaction is our top priority, and we can't wait to assist you again in the future! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“Excellent service and prompt delivery”

Helpful Report

Posted 4 months ago

“Gumbies sooooo comfortable , service excellant , short wait .”

Helpful Report

Posted 4 months ago

Hi Kathy, Thank you for your wonderful review! We're delighted to hear that you find our Gumbies so comfortable and that you received excellent service with a short wait. Your satisfaction is our top priority! We can't wait to see you again soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

“I ordered one of the fab anniversary hoodies, but realised straight after that I’d ordered in the wrong colour. When I went in the store everyone was super helpful and they arranged to swap for the colour I did want there and then. Despite it being close to closing everyone was great and very helpful. I was impressed with the customer service! Thank you Roy’s, and make sure you give the staff an anniversary party! 🎉”

Helpful Report

Posted 4 months ago

Hi A, Thank you for your fantastic review! We're so pleased to hear that our team was able to assist you with your hoodie color swap and that you felt well taken care of, even close to closing time. Our staff truly deserves a celebration for their hard work! We can't wait to welcome you back again soon! Warm wishes, Team Roys of Wroxham

Posted 4 months ago

Roys of Wroxham is rated 4.9 based on 5,830 reviews