Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,654 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,654 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order on line for collection from local store. Informed by email when ready to collect and collection was easy. However, there was a small error, not noticed until later but was rectified as soon as we returned to store. Overall l was satisfied with service”

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Posted 4 months ago

“I purchased a pair of crocs…..product as described….efficient delivery…..many thanks…..excellent…”

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Posted 4 months ago

“Ordered from Roys, the item arrived really quickly, good communication, excellent seller”

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Posted 4 months ago

“Really pleased with service. Arrived earlier than I expected.”

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Posted 4 months ago

“Love this stylish pyjama top. I bought the bottoms elsewhere but they didn't have my size. Roy's came to the rescue with a speedy delivery.”

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Posted 4 months ago

“Excellent service. Great price for a Radley bag. Arrived quickly. Happy all round”

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Posted 4 months ago

“Toys were packed with care and the items themselves arrived in excellent condition. * I did have concerns about the slight delay with the delivery- however I contacted them on the phone and they were quickly & politely were able to confirm order details and delivery date- thanks Roys! Will order again!:)”

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Posted 5 months ago

“Order arrived in good time and was packaged well.”

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Posted 5 months ago

“Roys was the only place online that I could purchase a certain perfume for a family secret santa, it came very quickly and communication was great. A totally professional and excellent service. Thank you.”

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Posted 5 months ago

“Really good service. Arrived very quickly. Would buy again.”

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Posted 5 months ago

“Reliable and prompt . Good price structure. Wide product range.”

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Posted 5 months ago

“Very pleased with purchase. Good price and communication. Prompt delivery. Will use again the future. Thank you.”

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Posted 5 months ago

“Great service, speedy delivery.”

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Posted 5 months ago

“Excellent, product arrived really quickly.”

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Posted 5 months ago

“Roys were very efficient and helpful when I made my purchase. Unfortuately, my first purchase was faulty but their brilliant customer service helping me return the faulty goods and exchanging was effortless. They kept me informed of the process and my postage refund was paid almost immediately. Thanky you so much again Roys, your staff and customer service are fantastic.”

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Posted 5 months ago

“This was the first time I have used Roy's of Wroxham and hopefully will not be the last. I placed an online order late in the afternoon and it arrived the next day and was so professionally boxed. Considering this was a belated gift for someone, this was absolutely fantastic.”

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Posted 5 months ago

“Item was as described and was delivered promptly. Happy with my purchase and would use again .”

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Posted 5 months ago

“This was the first time I’ve used Roy’s. The radio was a great price, communication was excellent. Parcel arrived on time, well packed. I would definitely recommend this company.”

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Posted 5 months ago

“My online order came very quickly which was perfect just before Christmas. Thank you for the speedy dispatch!”

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Posted 5 months ago

“5/5!! Excellent,speedy service. Highly recommend.”

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Posted 5 months ago

Roys of Wroxham is rated 4.9 based on 5,654 reviews