Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.85

4.9 Rating 6,272 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking, staff in store did t have a clue and as for the manager…. Well very very rude”

Helpful Report

Posted 2 months ago

“I'VE always used this product it's very good but now is discontinued, it came on your website but was click and connect,I message your team and my i say what helpful people you have,got back to me and sorted out so I could order and pay for delivery,could not beat the service,thankyou.”

Helpful Report

Posted 2 months ago

“Pleased with the pump but delivery was 2 days late.”

Helpful Report

Posted 2 months ago

“Quick delivery. Well packed”

Helpful Report

Posted 2 months ago

“Excellent as always”

Helpful Report

Posted 2 months ago

“The great advice from the chap in the DIY department prompted the purchase of this item. Easy to order on line and the product arrived the next day as promised. Very happy with the service and will use again.”

Helpful Report

Posted 2 months ago

“The quality of my joules wellingtons are unbelievable. Exactly as described and on the picture. I am so impressed with service, fast and very efficient. Thank you so much to the team, the boots were packaged so well, truly shows they care about the quality of their products for their customers.”

Roys of Wroxham 5 star review on 29th July 2026

Helpful Report

Posted 2 months ago

“Excellent we were desperate for a paddling pool as had to put our koi fish in due to leak in pond everywhere was sold out my husband came across your website got what we wanted thanks”

Helpful Report

Posted 3 months ago

“Very fast delivery, pleased with the purse”

Helpful Report

Posted 3 months ago

“Roys had the product no one else seemed to have at a competitive price too. Unfortunately due to an internal transfer of items my order was over looked until I rang to query the delay. The young man that handled my call was as good as his word and I received my order two days later.”

Helpful Report

Posted 3 months ago

“Great value for the money”

Helpful Report

Posted 3 months ago

“My first time with Roys, great service, great goods and packaging and arrived very promptly! Will def use again, and highly recommend A+++ thank you!”

Helpful Report

Posted 3 months ago

“Was a present and he loves it.great service and price thanks”

Helpful Report

Posted 3 months ago

“Fantastic staff”

Helpful Report

Posted 3 months ago

“Nothing to complain about. Swift delivery and no hassles”

Helpful Report

Posted 3 months ago

“Great experience, the item was cheaper than anywhere else, free delivery and delivered on time, what’s not to like!”

Helpful Report

Posted 3 months ago

“Realy good service. I was a bit anxious about my order but spoke to a fabulous lady who was very reassuring. Our paddling pool is great. Thank you”

Helpful Report

Posted 3 months ago

“Brilliant service. Been looking for these shoes in my area for ages. Not only were they cheaper but no delivery charge and came really quick. Excellent.”

Helpful Report

Posted 3 months ago

“Fast delivery with no quibbles”

Helpful Report

Posted 3 months ago

“I would give a good rating based on my first figure arriving damaged. This damage may not of happened first time if more care had been taken by both ROYS and the courier. However an excellent score goes to Vanessa at ROYS, who was truly excellent in dealing with the problem and sending me a second figure with much better packing.”

Helpful Report

Posted 3 months ago

Roys of Wroxham is rated 4.9 based on 6,272 reviews