Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,783 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,783 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and value for money.”

Helpful Report

Posted 3 months ago

Hi Holly, Thank you for your fantastic review! We're thrilled to hear that you received great service and found our offerings to be a great value for your money. Your satisfaction means the world to us! We look forward to welcoming you back soon! Warm wishes, Team Roys of Wroxham

Posted 3 months ago

“Prompt delivery, very easy transaction”

Helpful Report

Posted 3 months ago

Hi Glenys, Thank you for your fantastic review! We're thrilled to hear that your transaction was so smooth and that delivery was prompt. Your satisfaction means everything to us! We look forward to serving you again in the future! Warm wishes, Team Roys of Wroxham

Posted 3 months ago

“ROYS HAS EXCELLENT PRODUCSTS AND CUSTOMER SERVICE!”

Helpful Report

Posted 3 months ago

Hi Giuliano, Thank you for your amazing review! We're thrilled to hear that you had a great experience with our products and customer service. Your support means a lot to us, and we’re committed to maintaining those high standards. We can’t wait to welcome you back soon! Warm wishes, Team Roys of Wroxham

Posted 3 months ago

“Overall pleased with the company/customer service and purchase only gripe would be their choice of courier…DX -if you miss delivery or they choose not to leave on a Friday (we were actually in) then you can’t redeliver over weekend and have to wait till next working day. Apart from that all good and would use again”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you for your thoughtful review! We're glad to hear that you were pleased with our customer service and your purchase. We appreciate your feedback regarding the courier choice and understand the inconvenience it may cause. Your insights help us improve, and we’ll certainly take them into consideration. We hope to see you again soon! Best wishes, Team Roys of Wroxham

Posted 3 months ago

“Product is great and arrived very quickly, even faster than they predicted!!”

Helpful Report

Posted 3 months ago

Good Afternoon Flynn, Thank you so much for your wonderful review! We're delighted to hear that your order arrived faster than expected. Your satisfaction is our top priority, and your kind words are greatly appreciated. Looking forward to serving you again soon! Best wishes, Team Roys of Wroxham

Posted 3 months ago

“Long wait for delivery compared to other retailers and high p&p even when spending over £100.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. I’ve looked into your order and can confirm that it qualified for free delivery as it was over £49.99. Your order was placed on Friday evening, packed and dispatched on Tuesday, and delivered the following day — Wednesday. This falls within our standard delivery timeframe of 3 working days. If there’s anything further we can help with, please don’t hesitate to get in touch. Kind regards, Roys Customer Service Team

Posted 3 months ago

“5/5 Brilliant, great price, using reliable courier ( DX) who informed me of date ( I had to postpone it, but delivered on my chosen date). Many thanks, certainly recommend this site, Roys, will hope to order again soon!”

Helpful Report

Posted 3 months ago

Good Afternoon Caroline, Thank you for your fantastic review! We're so pleased to hear that everything went smoothly with your delivery and that our courier kept you informed. Your recommendation truly means a lot to us, and we look forward to serving you again soon! Warm regards, Team Roys of Wroxham

Posted 3 months ago

“I didn’t order this cream so zero and never again”

Helpful Report

Posted 3 months ago

Hello, I am sorry to read that you received a cream that you didn't order. Please get in touch with us via email with the issue you have and we will be able to help: ecommerce@roys.co.uk Kind regards, Roys Customer Service Team

Posted 3 months ago

“I discovered these fab “ Gumbies”, whilst on holiday in Norfolk & found them in Roy’s. I was so impressed that I ordered another pair & you guys had the best price again. Fantastic service, quick delivery, perfect. Thanks 👍.”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you for your fantastic review, Nigel! We're thrilled to hear that you discovered our Gumbies and found our prices and service to be top-notch. Your satisfaction means the world to us, and we appreciate your support. Enjoy your new pair! Warm regards, Team Roys of Wroxham

Posted 3 months ago

“I am very happy with my purchase. The pool pump works perfectly, price was very good, placing my order was very easy and the delivery was extremely fast. Thank you”

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Posted 3 months ago

“fast shipping everything as described I recommend”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you so much for your wonderful review, Damian! We're delighted to hear that you found our shipping fast and everything to your liking. Your recommendation means a lot to us! Best wishes, Team Roys of Wroxham

Posted 3 months ago

“Disappointed with the bag for my wife’s birthday, it has a crease by the handle.”

Helpful Report

Posted 3 months ago

Hello, Thank you for taking time to write a review for us. Please send us an email to ecommerce@roys.co.uk with the issue you have along with any photos and we will assist you. Kind regards, Roys Customer Service

Posted 3 months ago

“All good. The items I otdered online were ready for collection the next day. In addition, my £1 parking charge was refunded.”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you for your wonderful review, Christopher! We’re delighted to hear that your order was ready for collection so promptly and that we could refund your parking charge. Your satisfaction is our priority, and we appreciate your support! Warm regards, Team Roys of Wroxham

Posted 3 months ago

“Remember Roys from holidaying in Wroxham, and was glad to find you online selling Roys T shirts. I bought 2 - they are great quality and reasonably priced. Bought as reminded me of holidays in Wroxham. PS if you have had an uptick in sales on these it will be because of a viral post by 'fish56octagon' who was wearing one in a viral post (its how I found out you sold them!). Regards. John”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you for your fantastic review, John! We're so glad to hear that our T-shirts brought back happy memories of your holidays in Wroxham. It’s great to know you found the quality and pricing to be spot on! We appreciate the shoutout about the viral post too—it’s lovely to see our products being enjoyed by so many. Warm regards, Team Roys of Wroxham

Posted 3 months ago

“I’m delighted with my sandals, have had Free Spirit sandals previously & these were just as described. Delivered on time so no problems. Would definitely buy from this seller again!”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you for your lovely review, Eileen! We’re thrilled to hear that your Free Spirit sandals met your expectations and were delivered promptly. Your willingness to shop with us again truly makes our day! Warm regards, Team Roys of Wroxham

Posted 3 months ago

“Seems an interesting company. I bought a jacket online as it was out of stock elsewhere. They seem to have good brands. So I will probably have a look at their website again in the future.”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you for your lovely review, Jennifer! We're delighted to hear that you found the jacket you were looking for and that you appreciate our selection of brands. We look forward to welcoming you back to our website in the future! Warm regards, Team Roys of Wroxham

Posted 3 months ago

“Good product good price good seevice”

Helpful Report

Posted 3 months ago

Good Afternoon Thank you for your fantastic review, Neale! We're thrilled to hear that you found our product, pricing, and service to be top-notch. Your support is greatly appreciated, and we look forward to serving you again! Best wishes, Team Roys of Wroxham

Posted 3 months ago

“Excellent service !”

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Posted 3 months ago

Good Afternoon Thank you so much for your excellent review, Tina! We’re thrilled to hear that you received great service during your visit. Your support truly means a lot to us! Warm regards, Team Roys of Wroxham

Posted 3 months ago

“Was easy to order online and delivered quickly very happy”

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Posted 3 months ago

“Excellent delivery”

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Posted 3 months ago

Roys of Wroxham is rated 4.9 based on 5,783 reviews