Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,851 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,851 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Always an excellent service in store. I ordered vouchers online and they arrived very quickly in a lovely card about Roy's of Wroxham. I was constantly informed about the status of my order and given good timings on the delivery of them and was given a 2 hour window of their arrival, which was great as I could get home in time to receive them.”

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Posted 9 hours ago

“it took over 10 dys for my items to be posted”

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Posted 11 hours ago

“Roy’s saved my Christmas! I was desperately looking for a particular Lego friends set. It was the only thing my 6 yr old daughter asked for. I couldn’t find it in stock anywhere but after a deep dive on google, I found it on Roys! I was dubious at first but after checking trust pilot and reviews, I realised I was in safe hands and very promptly received my order! Thank you Roys for ensuring us parents can deliver the goods for Christmas!”

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Posted 13 hours ago

“Fantastic service. Parcel was wrapped well. Very competitive price. Will definitely buy from Roy’s again.”

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Posted 17 hours ago

“Great price and service, including quick delivery. I would definitely use Roy's again!”

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Posted 19 hours ago

“My Order arrived quickly at Roys and I was presented with it just as speedily when I collected it from the store the next day. Thank you.”

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Posted 1 day ago

“Package came ripped open, my jeans falling out, I don't know who opened tge parcel, but it looked as if someone had definitely wanted to see what it was, not good.”

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Posted 1 day ago

“Products and prices were excellent, the courier company alas was not they changed the delivery date several times and once said they were unable to access my property when I had already had 5 other parcels delivered from rival couriers”

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Posted 1 day ago

“Excellent service, old fashioned department store”

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Posted 2 days ago

“My experience of Roy's which was my first one waas excellent, they had what I wanted and the sraff were extremely helpful.”

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Posted 2 days ago

“Great product at a great price followed up by a very quick delivery. It's nice to support independent suppliers online rather than your greedy corporates. Will definitely be using Roy's again in the future.”

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Posted 2 days ago

“Very efficient when things go wrong . Proper service.Dealing with humans ! :)”

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Posted 3 days ago

“The service received was absolutely fantastic. Products arrived quickly and perfectly packaged. When I did have a query, customer service were exceptionally helpful. The price for the product was amazing and superb value for money. I will definitely be using the company again.”

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Posted 3 days ago

“Very good and I will use again”

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Posted 5 days ago

“5 stars! Good communication following order and extremely quick delivery - better than predicted.”

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Posted 6 days ago

“5 stars! Good communication following order and extremely quick delivery - better than predicted.”

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Posted 6 days ago

“Excellent price Great service Quick click and collect delivery”

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Posted 6 days ago

“I am very pleased with the Vichy Neovadiol Complex Cream for normal/combination skin. The texture feels light yet nourishing, absorbs quickly, and leaves my skin smooth and refreshed. I’ve noticed improved hydration and a healthier glow after regular use. A great everyday cream — highly recommend!”

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Posted 1 week ago

“Excellent service and fast delivery”

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Posted 1 week ago

“Pachamama bobble hat and matching hand warmers. Really pretty bobble hat and hand warmers. Thought items were competitively priced. Had to be at home to receive delivery which may be an issue for some.”

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Posted 1 week ago

Roys of Wroxham is rated 4.9 based on 5,851 reviews