“Great Items but very Poor on line purchase.
The Items were showing available when I purchased, but took 2 days and me ringing for staff to let me to pick up from store.
When I was in the store they were unaware of how to complete an On Line Order.
I had to show them in the end. Perhaps better training might help.”
“A mistake was made with our address. It was immediately rectified and we were treated really well by customer services. I have said as much on both my facebook page and Roy's. Many thanks.”
“On-line order of telephone was my first experience of “digital Roy’s” and I could not be happier.
Product as described, delivered earlier than forecast, what could be better.
Well done Roy’s.”
“I've given Roys a 5 star review because their service was exemplary! Just like the customer service we used to receive from established traditional stores where the customer came first.
