“Good quality products at a good price. Although delivery was delayed, I received a prompt reply when I queried this and dispatch within a few days. This would encourage me to reuse Roys in future as long as I wasn’t reliant on the 2 working days delivery.”
“Click and Collect ought to have been easy for a friend who lives in Cringleford but there was some delay, whether by PayPal, MasterCard or Roy’s I’ve no idea. My friend arrived at the Lodden Road Garden Centre before my payment had been credited through the system. He says the staff were lovely and he was happy to go back a couple of days later.”
“I love Roys and am a very frequent visitor.
Naturally with lockdown visiting the department store is not an option so to be able to order online was a nice surprise.
My item came in very good condition and very well packed but compared to other companies the delivery seems a bit pricey and took a long while to come. I realise Roys are not really set up for this method so am still pleased with my item. Thank you.”