Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,802 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous

Anonymous // 01/01/2019

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“I cannot speak more highly of the Lettings Team at Robert Ellis, Stapleford which has helped me secure a tenant. The professionalism and attention to detail combined with a friendly and helpful attitude made for a very smooth process from getting the property ready to let, to securing a tenant. I appreciated this all the more as I do not live in the area.”

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Posted 9 years ago

“I am a firm believer that it is individuals within a business and not so much the brand or product itself that defines the quality of service however the high level of service I received was consistent across the business. I will say however it was my dealings with a certain individual Hannah that really stood out. A true consulting approach, understanding what buyers look for in a property and making solid recommendations - as far as going through the whole process start to finish even when it was not her duty to do so. I felt with over 12 estate agents in a period of 6 months and 2 really impressed me but Robert Ellis being an out and out different class. Thank you”

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Posted 9 years ago

“Marie worked tirelessly to get our sale completed. Her efforts went above and beyond our expectations. She never faulted despite an extremely trying chain which contained a couple of very unprofessional solicitors. She was always positive and very lovely. We felt lucky to have been able to deal with her. Thank you Marie.”

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Posted 9 years ago

“We have recently sold our house through Robert Ellis. We were very pleased with the service provided and the personal attention we received before and during the sale process. We feel we were well advised and supported throughout and we would like to record our thanks and appreciation to Mark Philpott and his team for a job well done. Many thanks.”

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Posted 9 years ago

“I currently rent out a number of properties through Tim and his team at Long Eaton. Having worked with Tim previously he has again proved to be extremely pro-active in finding me the right tenants and appreciates my specific needs. I certainly feel I receive a personal, consistent and high level of service and support provided with honesty and integrity - which is greatly appreciated.”

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Posted 9 years ago

“I would recommend Robert Ellis everytime. As a landlord I feel extremely happy that they are finding me the best tenants. They do such thorough checks and I have never had a problem. They go way beyond any expectations and are always on the other end of the phone for advice, thank you!”

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Posted 9 years ago

“We were very happy with the service given. All members of staff with whom we dealt were pleasant and helpful. We were conducting the greater part of our business from several hundred miles away which could have been difficult but we were always kept informed of progress and received every assistance in viewing etc. Thank you Robert Ellis and in particular Hannah and staff at the Long Eaton Branch. George and Carol Noble”

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Posted 9 years ago

“Excellent service, I've always sold my properties in the past with Robert Ellis but i have to say Jenny Wheelwright from the Beeston branch has simply been the best. She supported me from day one, keeping me updated through each key stage this lady is truly dedicated to her role. Meeting the customers needs she has definitely left a positive impression and when i didn't understand something she went that extra mile to explain. I will make sure that if i know anyone that's moving i will recommend them. Jenny is a credit to your company . Jackie Butler”

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Posted 9 years ago

“I have been working with the Robert Ellis team for over 4 years, over this period I have purchased a number of properties, using both their mortgage brokerage arm & their letting agency department. Without exception, ALL the staff are extremely professional & knowledgeable about their subject matter & make the whole 'buying & letting' process so much easier than other estate agencies I have used in the past. I would have no hesitation in recommending any of the Robert Ellis team to any potential sellers, buyers or landlords.”

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Posted 9 years ago

“We have worked with Robert Ellis on multiple occasions, both as buyers and sellers and we can attest to their outstanding level of service. Having worked with agents across the Nottinghamshire and Derbyshire areas it becomes very clear which agents are the good ones, and Robert Ellis Long Eaton are clearly heads and shoulders above the rest. We would and are happy to work with them in the future.”

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Posted 9 years ago

“We used Robert Ellis Long Eaton Branch for the rental of one of our properties recently, we dealt with Tim who was fantastic. They found us a tenant within about 2 weeks of the property being on the market. Their customer service has been brilliant and nothing is too much trouble for them. Would definitely recommend and will definitely be using again.”

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Posted 9 years ago

“We sold our property at 3 The Flatts in Chilwell through Robert Ellis.We highly recommend Robert Ellis Estate Agents,especially Melanie Bramley because they are working at the very high standard,they're always helpful and friendly and make you feel very welcome.Nothing too much trouble for them.They're very approachable and kind.We would always use them in the future. Daniel and Kinga Bartalis”

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Posted 9 years ago

“Robert Ellis Long Eaton are a brilliant estate agent. Everyone involved along the way were extremely helpful, Hannah especially went the extra mile to make us feel supported and valued and not just "another client". All in all a great team!!”

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Posted 9 years ago

“I have purchased 3 properties through Robert Ellis and the experience was excellent. The staff were efficient friendly and helpful, nothing was too much trouble and when I come to sell a property I shall certainly engage them.”

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Posted 9 years ago

“Robert Ellis as an agent and Holly as our representative were excellent, I cannot fault their service, efficiency and commitment to selling our house. I have dealt with many agents and have to say that my expectations were exceeded and I would highly recommend their services.”

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Posted 9 years ago

“Very professional with prompt communication.”

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Posted 9 years ago

“Kept informed regularly as to progress. Feedback on all viewings. Immediate notification of viewings. Exceptional service from Hannah & Ceri-Anne. Would recommend without hesitation. I was impressed from the first call right the way through to completion and I do have high expectations.”

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Posted 9 years ago

“We couldn't fault the staff and service at Robert Ellis. A big thank you to all involved. Professional service and exceptional customer care. We would highly recommend them to anyone buying or selling a house.”

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Posted 9 years ago

“I use Robert Ellis for lettings,purchase, sale and insurance, which makes everything easy, professional and under one roof. Excellent service from all departments.”

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Posted 9 years ago

“Excellent sevice lovely staff 10 out of 10”

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Posted 9 years ago

Robert Ellis is rated 4.9 based on 2,802 reviews