Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 704 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest, I don’t know why Regency For Expats even get negative reviews and one stars since it is clearly not true. It is by far the best insurance company I have ever encountered because of various reasons. Firstly, it was more than easy to sign up and the application process was so quick and efficient by one of the salespersons. Secondly, not so long after I was a client, I had my first claim and it wasn’t a small claim, it was a big claim and there were so many documents that needed to be provided, but Regency’s customers service was very knowledgeable and professional. They helped me get the documents so fast, I didn’t feel that it was a big problem at all. Last but not least, I got my claims back with a day and also when it was time to renew my policy, I didn’t even have to think twice since everyone in the company took care of me so well. From quick phone calls and fast email responses. There was no room to be unhappy about. Finally, I would like to thank Regency for always checking up on me in a friendly and caring matter. Just to see how I was doing and they remembered every piece of information correctly. Couldn’t even believe that there are one stars reviews because this company has been consistent with every single member from the start of their journey until the present. Most of my friends that are expats are a client at Regency and have perfectly no problems at all.”

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Posted 2 years ago

“Regency has been the most well known and trusted insurance company I have ever heard off. Could not thank them more since they have always reached out to help me with my paperwork, claims and kept in touch with me throughout these years. My whole family relies on Regency since they do life and health coverages wherever I am in this world! I am they cover so many countries I have no problem in moving to work in countries that is not my hometown. Regency has always given me the warmth and comfort that I always needed since having a good health insurance is the most important thing for me and my family. So, thank you so much for the big help to me and my family. Cheers”

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Posted 2 years ago

“The truth about this insurance company is that they are brilliant in terms of customer care and also how they always respond very fast. I had some problems with my documents and Regency contacted me in such as a short amount of time, I hardly had to wait. Very impressive and so happy to be a client at Regency. Regency has been helpful to me since the start of my plan up until the present days. I have always wanted to post my appreciation comment for them. I have been a client for five years and 99% of my claims have been paid back and in just a short amount of time. Last week I had a small claim and Regency helped took care of me and my claim with a day. Thank you tons!”

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Posted 2 years ago

“No entiendo el inglés, sólo hablo Español y Francés Gracias Atentamente Lola Domínguez”

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Posted 2 years ago

“So satisfied with this company. I got my claims back so fast and the everyone there helped me arrange my documents as well as follow up with both emails and calls. Thank you so so much for taking care of me and how fast I got my money back.”

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Posted 2 years ago

“Very impressed with the fast claims that they have here. Very effective and easy work for us as clients and got my money back in no time thank you so much.”

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Posted 2 years ago

“Splendid care and excellent service with my renewal process as well as the organization of the documents. Very fast and effective. Just wanted to thank you my salesperson with the amount of care and effort to sort everything out in such a short matter of time.”

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Posted 2 years ago

“Very impressive salesperson. He helped me from the start of my journey when I had no insurance cover at all and until I renewed my plan. He was the one who guided me through everything thank you so much. I feel pleased with the service and everything that I have been through. Excellent customer service for my point of view.”

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Posted 2 years ago

“Very caring salesperson since he helped me from the start until I got my plan and everything was all set in a short matter of time. Thank you so much very happy.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Very happy with my salesperson. He helped me with my application process and also was so updated with all information thank youu.”

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Posted 2 years ago

“Everything has been great from start to where we are now. The sales guy was very helpful and made sure that I knew what I was taking out. Moving on to the people that call me to make sure everything is going ok and the fast claim that I have just made. So refreshing to know that I can rely on them. Just want to say thank you”

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Posted 2 years ago

“Excellent service for salesperson on explaining about filling my application forms. Thank you so much whoever it is!! So glad to be helped and cared for this much.”

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Posted 2 years ago

“I can't remember the name of the person who dealt with my claim but she was super nice and managed to get everything organised for me quickly. I have had bad experiences with other insurance companies in the past but Regency really do go the extra mile. Extremely satisfied with everything!”

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Posted 2 years ago

“Excellent customer service and took care of me from the start of my plan until I had an accident and even got my claim back really fast.”

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Posted 2 years ago

“Excellent customer service. The staff walked me through all the steps for renewals I am so impressed. Can't believe Regency always save my life whenever I have problems.”

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Posted 2 years ago

“Regency has helped through all my illness that I had to fight through for the past three months. I had cancer stage 2 without any vivid symptoms. However, cancer started to creep in my lungs without me knowing until one day I blacked out and had really bad breathing problems. Regency covered everything since I was in perfect health for the past years, and it suddenly happened. Anyways this comment is to thank you the best insurance I have ever found and without Regency imagine how difficult it would be for me since I am all by myself. The support that the team made was also not just fast claims back but also how the team talked to me about my personal worries, and they really cared about my physical and mental health. They understood how scared I was since cancer is not something that could be cured easily. But in the end, I did chemo radiation and recovered since it was just stage 2 at the early phrase. Thank you for being there through my hard times Regency I am so thankful that I decided to choose this insurance.”

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Posted 2 years ago

“First I just want To thank God who give as Wisdom of Jesus Christ the only person who died for our sins Which he did earnings do or wish the U.S. 🙏🙏🙏🎼”

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Posted 2 years ago

“This company actually reaches out with help topics and solutions. Jenny is one who exemplifies this and it is much appreciated, she deserves positive recognition. This is just one of many reasons that caused me to choose Regency for my health care coverage. Sadly it is the lack of this customer commitment from my last health care company that directed me to go with Regency. Regency demonstrates a true commitment to great customer service. My hat's off to Regency and to their team for employing and exercising such outstanding customer service.”

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Posted 2 years ago

“Great investment. Super strong company, extremely professional and have great rates that i cant get anywhere else.”

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Posted 2 years ago

Regency for Expats is rated 3.9 based on 704 reviews