Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 704 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am quite happy with the insurance and the service I have received from Regency health insurance. They are quick to answer any questions and pay claims quickly aswell.”

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Posted 7 months ago

“Regency insurance gives me and my family everything I need at a very affordable price. Getting the cover in place was hassle free and the service has been very good.”

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Posted 8 months ago

“Excellent service. On the first day i get a call from one of their managers welccoming me. Every time i need them they act quickly, a defo recomend”

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Posted 8 months ago

“Not sure what these negative reviews are about, maybe competitors, they have a 24 hour helpline, so to say they dont repsond is rubbish - I have used them for many years and never had any problems. I have had to put a deposit down for some inpatient stuff before because they dont have direct billing but they sent a rep out to pay it the next day, plus it much cheaper than all the other guys.”

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Posted 9 months ago

“Great fast service from these folks in setting up my insurance in time for my visa meeting the following day. Happy to recommend them to others.”

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Posted 9 months ago

“Really friendly service from their claims and account management team. Most impressive insurance company I have dealt with”

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Posted 9 months ago

“Regency for Expats has been indelibly fast to respond to any inquiry or claim. While they have to do due diligence they maintained always polite messaging and friendly communication. We are super happy with their services, support and benefits.”

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Posted 9 months ago

“Regency for Expats never ceases to surprise me in a positive way. The messages are kind, prompt, and friendly. My claims get acknowledged the day I submit them. Their progress is carefully tracked for me. And usually within days I get a message saying: "your claim has been approved." This message typically thanks me for having made good use of my insurance policy. I have to say, normally the prospect of communicating with an insurer fills me with trepidation. Not so with Regency for Expats. I truly feel they are on my side and that they will always be fair-minded. I really can't recommend Regency for Expats highly enough.”

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Posted 9 months ago

“Excellent customer service, easY to read through policy”

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Posted 9 months ago

“The staff was always there for me! I really appreciated the way they dealed with my problems. I knew there were always somobody who I could ask for an help. They answer you immediately and they really work for your best. I got the money back anytime I needed. Super fast, super punctual and super available! I would reccomand this company whoever needs this kind of health assurance.”

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Posted 10 months ago

“The staff is incredible. So courteous and efficient!!! Personable and knowledgeable as well. The price is very affordable especially for the level of quality.”

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Posted 10 months ago

“One of the best Medical insurance, people deal with efficient fast pay and assessment correspondence is unbelievable women five minutes down your emails. They make everything clean and simple highly recommended and I’ve no medical companies and this is genuinely one of the best I’ve ever had to deal with and the staff so professional and polite, really special? Thank you, everybody there Regency”

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Posted 10 months ago

“Upon inquiring for membership and setting it up: Friendly, informative, patient”

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Posted 1 year ago

“Super quick service. Been with Regency for a number of years and they have always been first class. Claims settled in about 48 hours.”

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Posted 1 year ago

“Greetings :-) Congratulations, Regency for Expats Deserved to receive the same award and more.. Since as a customer(insurance holder)I say !!! you(Regency for Expats)!! people are providing enormous support for your customers Leading in Top level CSD ,This all awards its all because of CSD teams efforts, continue the same (I have to mention Jenny and Team I use to interact)”

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Posted 1 year ago

“TY for the coverage.”

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Posted 1 year ago

“I am a two-month old Regency customer and unfortunately during this time I've already had an unexpected Appendicitis surgery in Bali. I'm super grateful to the team for how prompt they are in their follow-up and expenses claim for my surgery and outpatient costs. When one is sick/injured, the last thing you would want to deal with is paperwork and payments. Team Regency has made it so effortless and efficient that I am forever grateful and appreciative. Absolutely would recommend!”

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Posted 1 year ago

“Awesome company, quick response. Paid my claim quickly”

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Posted 1 year ago

“Regency est mon meilleur agence”

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Posted 1 year ago

“Super good insurance thank you so much for all your efforts. Got my claims back so fast.”

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Posted 1 year ago

Regency for Expats is rated 3.9 based on 704 reviews