Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 704 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the savings plan. Have the Regency Financial Services savings plan for quite some time. Great service, always receive interest on time. Great rates and returns.”

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Posted 2 years ago

“Thanks for reminding me to renew my policy and for emailing everything.”

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Posted 2 years ago

“I have been dealing with a lot of issuance companies throughout my life, I never came across one that has human resources like Regency, the people you deal with are humane which is the top quality when you deal with any firm let alone health insurance firm ! I recommended them to many of my friends because of their outstanding customer service. The coverage is truly international which is the biggest concern we have as regular travelers and expats . The process is well thought and is not as complicated and rigid like other firms. All in all, I would say its superb place to insure yourself and beloved ones and thank you for the team that is simply outstanding !”

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Posted 2 years ago

“This is best insurance company.”

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Posted 2 years ago

“Very good cover Have had regency health for a few years and the cover has beeen excellent. Making a claim is relatively easy, i do need to contact them for a refund but they are generally very quick and they are quite professional. Cover is comprehemsive and they have same nice additional benefits. Price is good compared to a lot of the options out there. Overall happy”

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Posted 2 years ago

“I really like this company They offer great cover and service. My claims that I send to the claims people are done very quick and the person I speak to is so friendly. Thank you to Mary for support, you are so kind and give me confiding that it is best cover for me and me family. Anybody that ask me I say YES I love this company as they always be helping me and giving me good serve I be with three year and will definitely renew next month”

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Posted 2 years ago

“Very happy with regency health insurance. Great value, benefits good, serv8ce professional”

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Posted 2 years ago

“Best service from an insurance company. Am very happy with Regency, excellent experience with the claims people. very fast response and everything paid quickly.”

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Posted 2 years ago

“Very happy Good servuce. Claims paid very quickly and easy to get refund.”

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Posted 2 years ago

“Super great client service team, really quick and professional service. Am really happy with my experience with Regency health insurance. 10 out of 10”

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Posted 2 years ago

“Really great support and super helpful people. More than happy”

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Posted 2 years ago

“I have been a client of Regency for 3 years already. I recently had a very complex claim and I’m extremely grateful for the wonderful team working behind as they really work hard in understanding your case and supporting you through the process. I have referred many friends and I will continue to do so. Thank you!”

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Posted 3 years ago

“Confidence and support are was matters the most to me and my family. Since we first joined Regency everything has been detailed and with quick responses to queries. Very complete policies and many inclusions for my wife and kids I couldn’t find elsewhere. Thank you.”

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Posted 3 years ago

“Thank you for the support during my hospitalization and for reimbursing me so quickly. Very profesional!!”

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Posted 3 years ago

“Very good experience. I bought the policy one year ago and it was very easy to set up. I just went through the renewal process and they make everything very fast and smooth. For once, no complications or headaches of filling in the same information again!”

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Posted 3 years ago

“My dedicated account management jenny has been amazing all the way through. She provided me with full guidance when submitting my first claim and they have very detailed and easy to understand documents to help. Thank you Jenny!”

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Posted 3 years ago

“I experienced many disappointments with insurance companies over the past years and didn’t feel supported at all. I ended up spending a lot of money on claims I didn’t get approved. One of my friends recommended me several times to insure myself with Regency and I’m grateful I ended up doing so. It has been already a year and so far, no complaints. The staff is extremely friendly and helpful. I had to claim once this year and the process was smooth and fast. I really felt they were supporting me and I can only thank them.”

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Posted 3 years ago

“I have been with Regency with almost 10 years, and my experience with them has been excellent. They have always provided reimbursements anywhere in the world I received treatment, and mostly in Switzerland where the health bills are very large. They reimbursed my son's hospital stay in Switzerland without any hassle. Previously I have paid for much more expensive insurances that have refused the most standard bills. I highly recommend this Regency to all my colleagues, especially expats.”

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Posted 3 years ago

“My family and I have been insured with Regency for the past 3 years and unfortunately, we need to end our contract for work related reasons. We want to thank Regency for the huge support and highly recommend them if you’re currently looking for insurance; they are very patient and will always go one step further to help. We will definitely come back if needed!”

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Posted 3 years ago

“First year with Regency and I will definitely renew at the end of the month. They have been very supportive and never delayed any of my queries when I needed fast responses for medical processes.”

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Posted 3 years ago

Regency for Expats is rated 3.9 based on 704 reviews