Regency for Expats Reviews

4.18 Rating 339 Reviews
80 %
of reviewers recommend Regency for Expats
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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+44 20 3129 1544


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Anonymous  // 01/01/2019
After a little bit of confusion of what option to have, I would say that my experience has been good. The price was affordable and they sent all the documents straight away.
Posted 5 months ago
Not cheap but quite good value. Lots of additional benefits, but not sure if I will need to use them. Havent made a claim yet which will be the real test. The application was quite simple and the documents were sent to me same day.
Posted 5 months ago
Thank GOD I bought this policy. I have just got out of hospital and my policy has paid my entire bill. Easy enough process and their customer service was excellent. Thank you.
Posted 5 months ago
Regency is a good health insurance plan for people that are living overseas. Best bits are: price, additional benefits, pay claims quickly. Worst bits are: if you are staying long term in the US, you need an additional travel plan.
Posted 5 months ago
Great Experience, Claims were made easily without any hassle within 2 days. The customer service was on point.
Posted 7 months ago
I’m very happy. They covered corona tests for my family and I even though we didn’t have any symptoms, and also recently gave us some new fitness benefit upgrade for free. When I did the corona tests they approved them the same day. Surprised as previously had a policy that took 30 days to turn round even simple stuff. This is much better.
Posted 9 months ago
I have to laugh at some of these reviews! If it's such a scam, perhaps someone could explain why they've covered 12k USD for my hernia after I paid just 2.5k USD for my plan? Worst scam ever in that case because I'm quids in!!!! I have my simple visits to the docs or dentist paid quickly and when I needed serious surgery for my hernia they wanted some medical history to make sure it wasn't pre-existing, then they covered it. Very happy to be honest, saved me a ton and no grief.
Posted 11 months ago
yes am very happy
Posted 1 year ago
From my experience and being in a foreign country they wer supportive understanding and payed my sons hospitalization 100% as they are professional so I will stick to them with my insurance and my family Insurance.
Posted 3 years ago
Generally good. Good insurance with good service. After an initial misunderstanding the experience has been good and they have been a reliable health insurance company
Posted 3 years ago
Set my policy up using my broker and have made a few claims. Jane from the claims team was brilliant. Hope they don't mind me saying the even paid me for some bits that weren't really covered (couple of hundred $ worth). Impressed.
Posted 3 years ago
After finally getting the hospital to accept the insurance, everything went smooth, lots of hospitals won't take tnsurance, they want me to pay and then I have to deal with the insurance company
Posted 4 years ago
Je n'ai pas encore eu l'occasion de m'en servir. Donc pas d'opinion.
Posted 4 years ago
The only reason I did not select VG. is that I have not had to use the insurance. When I have the occasion, and the payment is satisfactory, I will select VG.
Posted 4 years ago
Regency for Expats is rated 4.18 based on 339 reviews